HR Services Administrator – Apprentice
ALKEGEN
full-time
Posted on:
Location Type: Office
Location: Macclesfield • United Kingdom
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Job Level
About the role
- Acting as the first point of contact for employees and managers
- Delivering high-quality HR support across the organisation
- Gaining hands-on experience across the full employee lifecycle
- Supporting a wide range of HR processes while ensuring accuracy and consistency
- Collaborating with HR Business Partners and Centres of Excellence
- Running standard HR reports and providing basic HR data or analytics when required
- Supporting continuous improvement initiatives within HR Services
- Maintaining efficient and consistent HR administration
Requirements
- Previous experience in an administrative, HR support or customer service role desirable
- Strong organisational and administrative skills with excellent attention to detail
- Ability to manage multiple tasks and prioritise workload effectively in a fast-paced environment
- Strong communication skills and a professional approach when responding to HR enquiries
- Ability to ask effective questions to understand the nature of HR enquiries and identify appropriate solutions
- Demonstrates empathy, emotional intelligence and a strong customer service mindset when supporting employees and managers
- Ability to maintain confidentiality and handle sensitive employee information appropriately
- Comfortable working with HR systems and technology
- Experience working in an HR environment desirable
- Working knowledge of HR systems such as Workday desirable
- Basic understanding of HR policies, HR processes and employment law fundamentals
- Education in Human Resources, Business Administration or a related field
Benefits
- Opportunity to undertake an HR apprenticeship working towards a CIPD qualification
- Supportive and collaborative team environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR processesHR administrationHR data analyticsemployee lifecycleHR policiesemployment law fundamentals
Soft Skills
organisational skillsattention to detailcommunication skillscustomer service mindsetempathyemotional intelligenceability to prioritise workloadability to manage multiple tasks