Alight Solutions

Technical Consultant

Alight Solutions

full-time

Posted on:

Location Type: Office

Location: Gurgaon • India

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Tech Stack

AnsibleASP.NETAWSCloudElasticSearchMySQL.NETOracleSQL

About the role

  • Troubleshooting and Debugging: Identifying and resolving production issues in .NET applications
  • Production Support: Working with various teams to ensure the stability and reliability of .NET applications
  • Performance Optimization: Analyzing and improving the performance of .NET applications
  • Application Management: Managing the lifecycle of .NET applications
  • Documentation: Creating and maintaining documentation for .NET applications and related processes.
  • Communication: Effectively communicating technical issues and solutions to both technical and non-technical audiences.
  • Provide application support and guidance for proprietary Leave of Absence Management software products
  • Update tickets weekly with status or upon request.
  • Work with Development teams to provide information on defects and workflow for issues reported.
  • Assist in updating and maintaining the team’s knowledge repository
  • Regularly review department metrics to identify trends in application defects and escalate appropriately.

Requirements

  • Strong knowledge of .NET technologies: such as Net core, C#, ASP.NET
  • Experience with database technologies: such as SQL Server, Oracle, or MySQL.
  • Experience with application performance monitoring tools: such as AppDynamics, New Relic, Elasticsearch.
  • Experience working with AWS Cloud, Ansible, Git Hub
  • Strong problem-solving and debugging skills: the ability to identify and resolve complex technical issues.
  • Experience with Agile methodologies and DevOps practices: such as CI/CD pipelines.
  • Ability to participate in a weekly on-call rotation which includes nights, weekends, and holidays.
  • Excellent knowledge of ITIL and service-based delivery models with 7x24x365 operations.
  • Application Support experience required.
  • AWS or other Cloud provider experience required.
  • Experience in Disability Case Management and/or Leave Management (FMLA) preferred but not required.
Benefits
  • a variety of health coverage options
  • wellbeing and support programs
  • retirement
  • vacation and sick leave
  • maternity, paternity & adoption leave
  • continuing education and training
  • several voluntary benefit options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
.NETC#ASP.NETSQL ServerOracleMySQLAppDynamicsNew RelicElasticsearchAWS
Soft skills
problem-solvingdebuggingcommunicationcollaboration