Albert Invent

Solutions Engineer

• Bridge the gap between scientific R&D workflows, enterprise business processes, and system integrations; partner with R&D and IT leaders across the chemicals and materials space to understand their goals, R&D workflows, data, and system architectures to guide successful adoption and implementation of Albert’s platform.
• Solution-to-Value Alignment: Translate customer R&D needs and pain points into actionable integration and workflow solutions aligned with business goals.
• Relay and prioritize integration and data flow requirements to internal teams, driving timely delivery of scalable and maintainable solutions.
• Partner with R&D, IT, Regulatory, and commercial operations teams to implement and scale integrations with systems such as ERPs, CRMs, ELN/LIMS, and PLMs, connecting their value to business goals.
• Guide customers in mapping existing business processes and data structures into data workflows within and integrations with Albert.
• Collaborate with customers on the business logic of integrations to ensure data transformations and workflow automations reflect customer-specific needs.
• Integration Execution & Business Logic Design: Lead workshops to gather integration requirements, including architectural diagrams, data flow diagrams, API specifications, data mappings, and event triggers.
• Design and document integration architectures and data models, ensuring alignment with Albert’s platform standards.
• Partner with technical teams to oversee testing, validation, and deployment of integrations.
• Provide guidance to customers’ IT teams and integration partners to ensure robust, secure, and scalable connections between Albert and enterprise systems.
• Sales Support: Support enterprise sales and partnerships by delivering technical presentations, leading exploratory discussions, mapping laboratory workflows to Albert, and constructing architectural and data flow diagrams.
• Develop presentation materials that emphasize the value of our solutions to customer business needs, and manage key partnership discussions to help shape effective, scalable engagements with public communication of successes.
• Partner with Sales Enablement to provide input on customer engagement strategies to support successful, long-term solution implementation and value alignment.
• Relationship Management and Thought Leadership: Build and nurture strong, long-lasting relationships with key stakeholders and decision-makers, acting as a trusted scientific and technical advisor.
• Represent Albert in strategic customer conversations and technical workshops. Drive customer satisfaction and expansion by advocating for their long-term digital success.
• Leverage industry knowledge and experience to establish credibility and trust with clients, ranging from individual contributors to executives.
• Serve as the voice of the customer’s integration and process needs within Albert Invent, providing feedback and insights to help shape product offerings and service delivery.

Scientific Solutions Architect - Enterprise Integrations