About the role
- Answers incoming calls to schedule Radiology appointments
- Makes outgoing calls to patients and physicians
- Handles scheduling and pre-registration calls based on business needs
- Enters all information into applicable computer programs and systems
- Ensures every customer receives the highest quality of customer service
Requirements
- High School Diploma or equivalent experience required
- 6 months+ of medical or related training and/or experience
- Computer literacy and experience with general office equipment required
- Strong multi-tasking abilities
- Strong communication skills
- Ability to work well with physicians, patients, and coworkers
- Excellent interpersonal and customer service skills
- Health insurance
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
computer literacyschedulingpre-registration
Soft skills
multi-taskingcommunicationinterpersonal skillscustomer service
Certifications
High School Diploma