Aircall

Partner Account Manager, North America

Aircall

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $110,000 - $120,000 per year

About the role

  • Identify, recruit, and onboard new monday.com Solutions Partners, AI Implementers, & Ecommerce Agencies that align with our strategic objectives and target markets.
  • Develop and implement effective partner onboarding programs to ensure rapid ramp-up and productivity.
  • Educate partners on Aircall's products, services, value proposition, and sales processes.
  • Build and maintain strong, long-lasting relationships with key stakeholders within partner organizations.
  • Serve as the primary point of contact for assigned partners, addressing their needs, challenges, and opportunities.
  • Conduct regular business reviews with partners to assess performance, identify areas for improvement, and develop joint action plans.
  • Develop and execute joint business plans with partners to achieve mutually agreed-upon revenue targets.
  • Provide ongoing sales enablement, training, and support to partners, including product updates, competitive intelligence, and sales collateral.
  • Collaborate with internal sales teams to ensure seamless hand-off and co-selling opportunities with partners.
  • Track and report on partner performance metrics, including pipeline, closed deals, and revenue attribution.
  • Accurately forecast partner sales and contribute to overall company revenue projections.
  • Provide regular reports on partner performance, activities, and market insights to management.
  • Contribute to the ongoing development and refinement of the channel partner program, including policies, incentives, and marketing initiatives.
  • Work cross-functionally with Marketing, Product, and GTM teams to support partner needs and program enhancements.
  • Stay informed about industry trends, competitive landscape, and best practices in channel management.

Requirements

  • Bachelor’s or MSc degree in Business, Sales, Marketing, or a related field.
  • You have at least 2-3 years of experience, ideally in a Partnerships, Sales, or Account Management roles
  • You have a Sales mindset, always looking for the next business opportunity.
  • You have a strong understanding of SaaS business models and an interest in technology
  • Analytical and strategic thinking abilities, KPI driven approach.
  • Excellent communication, negotiation, and interpersonal skills.
  • Confident communicator, fluent in English
Benefits
  • Medical, dental, and vision insurance is 100% covered
  • 401k plan with company matching!
  • Unlimited PTO — take the time you need to come to work feeling great!
  • Wellness, commuter, and childcare reimbursements
  • Generous parental leave policy
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
partner onboardingsales enablementbusiness planningperformance metricsrevenue forecastingKPI analysiscompetitive intelligencesales processesSaaS business modelsmarket insights
Soft Skills
communicationnegotiationinterpersonal skillsanalytical thinkingstrategic thinkingrelationship buildingcollaborationproblem-solvingsales mindsetconfident communication
Certifications
Bachelor’s degreeMSc degree