Aircall

Program Manager, GTM Onboarding

Aircall

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $90,000 - $110,000 per year

About the role

  • Define and own global onboarding standards and learning journeys for all GTM roles
  • Drive the evolution toward a robust, scalable, and modern onboarding engine
  • Partner with GTM adjacent teams to improve the immediate operational readiness of newcomers
  • Become a primary PoCs for newcomers through their first month to support their initial workings and run enablement sessions
  • Build workflows & automations to track onboarding progress
  • Own the continuous optimization of the onboarding experience and its outcomes
  • Act as the primary enablement point of contact for the BDR audience on an as-needed basis

Requirements

  • 2–3 years or more within a GTM facing role
  • Excellent communication and stakeholder management skills, with a strong aptitude to adapt your communication style to your audience
  • Strong command of GTM outreach tools
  • Hands on experience building Salesforce reports and with low-code orchestration tools (Zapier, Make, n8n, Workato)
  • Complete understanding of our end-to-end buyer journey
  • A growth mindset — constantly learning new tools, frameworks, and ways to improve the customer experience and team capability.
Benefits
  • Competitive salary package & equity
  • Medical, dental, and vision insurance is 100% covered
  • 401k plan with company matching!
  • Unlimited PTO — take the time you need to come to work feeling great!
  • Wellness, commuter, and childcare reimbursements
  • Generous parental leave policy
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce reportslow-code orchestration toolsZapierMaken8nWorkato
Soft Skills
communication skillsstakeholder managementadaptabilitygrowth mindset