Airbnb

Full-stack Engineer

• Democratize AI by building tools that empower non-technical employees to leverage the power of LLMs
• Drive innovation by taking AI prototypes from concept to production at scale
• Shape the future of how Airbnb employees work, collaborate, and discover information
• Lead the technical design and implementation of LLM-powered features for OneChat and enterprise AI tools, including RAG pipelines, agent orchestration, and prompt optimization
• Partner with product managers, designers, and cross-functional teams to translate user problems into AI-powered solutions that serve Airbnb's global workforce
• Architect and build production-ready AI/ML-integrated systems, ensuring scalability, reliability, and low latency across multi-cloud environments
• Develop and iterate on agentic AI capabilities, including multi-step reasoning, tool use, and context-aware decision-making
• Implement evaluation pipelines and quality systems to measure model performance, safety, and user satisfaction
• Own production AI systems end-to-end, including deployment strategies, monitoring, alerting, and incident response
• Collaborate with the DevAI team on AirChat SDK integrations, MCP (Model Context Protocol) implementations, and Glean Action Packs
• Mentor engineers (L6-L8) through design reviews, architecture discussions, and pair programming sessions
• Stay current with emerging AI technologies and evaluate their applicability to employee experience products
• Balance hands-on technical contributions with technical leadership activities

Senior Software Engineer, AI Products

• Contribute across the team’s surface areas to directly move our core metrics (developer experience, developer velocity, debuggability, performance, and reliability) while reducing cost and providing new functionality to help make our team’s vision, and that of our broader org, a reality. Upcoming projects include modularizing our client observability libraries, code editor and Claude skills developer experience improvements, bundler enhancements, and improving CI debuggability.
• Partner with Airbnb product teams to understand their pain points, pilot proposed solutions, and encourage adoption of tools and frameworks.
• Collaborate with a wide variety of infrastructure teams as well as support product foundation teams as they build additional capabilities on top of the team’s offerings.
• Participate in all phases of software development from architecture/design through implementation, testing, and on-call.
• Support teammates in enabling code quality, operational excellence, and shared learning.

Software Engineer – Web Infrastructure

Compliance

• Lead the development and execution of successfully scaled programs across discreet compliance verticals, communicating program outcomes to leadership across Cities, Policy, Legal, and regional teams.
• Serve as the lead for your jurisdictions by creating an operational rhythm and managing cross-functional stakeholders, ensuring initiatives are on track, and maintaining project documentation
• Analyze strategic opportunities for risk reduction across jurisdictions, partner with Engineering, Data Science, Operations, Policy and Legal to align roadmaps, and drive successful execution with measurable impact
• Lead product assurance leveraging an eye for detail while keeping a global mindset
• Support strategic projects to drive efficiency and effectiveness for the Operations team

Senior Regulatory Operations Manager

Manager

• Manage distributed team of Connectivity Partner Managers and Specialists and assist in partner management and new business development for supply acquisition
• Responsible for the team to meet and exceed quarterly revenue, supply acquisition goals and other OKRs
• Develop and execute a global strategy playbook, working closely with a distributed team of Connectivity Partners. Work closely with the Homes Connectivity team business as well.
• Create operational rhythm, establish and track KPIs, analyze business growth and other key metrics to identify trends, drive new business opportunities, and ensure resolution of business challenges with a sense of urgency
• Establish and maintain successful business practices for managing strategic connectivity partners
• Drive success with strategic partners
• Monitor business needs and work closely with Product, Technical Support, and Account Management and Sales Leadership to help drive feature adoption and business performance
• Serve as primary Airbnb point of contact for all internal questions, escalations and service improvements regarding connectivity partners

Manager, Connectivity Partner

• Define and execute the long-term vision and strategy for the Trust Platform, driving the architectural direction for foundational systems that enable scalable, high-quality fraud, safety, and trust decisioning across Airbnb, and are broadly leveraged across tech organizations
• Dive deep into Trust Platform components, build system and performance tooling, and identify cross-cutting opportunities to elevate technical quality, operational excellence, and developer delight.
• Champion an AI-first engineering approach, using LLM-powered agents to generate and iterate on code while you focus on problem-solving, system design, and quality oversight.
• Partner with technical leaders, product managers, operations, data scientists, and Trust defense & ML teams to define and drive platform capabilities, tackle evolving fraud threats, and deliver measurable business impact
• Lead and mentor engineers across teams, raising the technical bar and developing the next generation of technical leaders within the trust engineering ecosystem.

Senior Staff Software Engineer, Trust

Business Operations

• Align functions to achieve regional business objectives
• Own cross-functional initiatives from conception to execution
• Drive regular business operation meetings with project teams
• Analyze data trends and present insights to leadership
• Assist in performance narrative for key metrics in business reviews

Programs and Business Operations Lead

Data Scientist

• Conducting literature reviews to identify ways in which active learning can be integrated into our current model.
• Investigating innovative approaches to improving labeling for training and evaluation datasets.
• Implementing an active learning pipeline for our existing model and analyzing the performance
• Investigating other approaches to improving label quality (e.g. LLM labeling agents).

Data Science Intern

Financial Planning and Analysis

• Lead the preparation, review, and filing of Airbnb's SEC documents (primarily Forms 10-Q, 10-K)
• Monitor the disclosure impact of new U.S. GAAP and SEC regulations
• Serve as a subject-matter expert for ad hoc financial reporting requests, collaborating autonomously with Legal, Tax, and FP&A
• Drive continuous improvement initiatives by leveraging financial reporting systems (e.g., Workiva) to automate workflows

Principal, Financial Reporting

Accountant

• Prepare journal entries related to monthly intercompany accounting activities, such as: transfer pricing, global funding, intercompany settlements, ad hoc cash transfers, and consolidating elimination adjustments (e.g. intercompany profit and translation adjustments).
• Prepare journal entries related to foreign currency transactions and redenominations.
• Ensure that the internal control processes are executed and well documented, including intercompany GL reconciliations.
• Recommend, develop, and implement process improvements.
• Support internal and external audit requests related to intercompany and consolidation areas.
• Support cross functional projects and serve as a subject matter expert for intercompany topics.
• Other duties as assigned.

Senior Accountant, Consolidations

Support Engineer

• Champion the development of novel ML systems, product integrations, and performance optimizations to solve real-world problems
• Work cross-functionally with product, design, and other engineering counterparts to design and build efficient AI solutions for Airbnb CS products
• Learn and share the latest AI/ML technologies with the team.

Machine Learning Engineer, Customer Support Engineering

• Build and operate data ingestion system that enables various ways of accessing data at Airbnb, including ingest DB data in the warehouse in various formats and frequency, and stream change data capture (CDC) at near real time.
• Be hands-on (code, design, test) and collaborate with cross team partners (internal customers, dependencies and leadership) to deliver on multi-month projects in a timely fashion.
• Raise operational standards by effectively and proactively identifying, debugging and fixing operational issues. Be part of the oncall rotation for the DBExports platform.

Software Engineer, Storage

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Senior Staff Data Scientist, Guest & Host Marketplace AI

Product Manager

• Lead the product vision, strategy, and roadmap for the discovery needs of all key business verticals (e.g. Homes, Services, Experiences, International) and new bets (e.g. Hotels, Luxe, Partnerships)
• Lead the development of new discovery features and content formats that drive core guest and bookings growth.
• Incorporate the latest AI technologies and relevance models to uplevel Airbnb’s browsing experience
• Collaborate with marketing teams to extend Airbnb’s discovery strategy to our lifecycle and growth marketing campaigns.
• Craft the product narrative and marketing strategies that communicate the benefits and features of these products both internally and externally.
• Develop product roadmaps and build alignment across product teams (Tech, Design), cross-functional partners (FP&A, Marketing, Global Operations, Customer Experience, Trust, etc.) and Leadership/Executive team.
• Inspire teams, leadership, and the company to support the success of your products and business outcomes.
• Build deep expertise on the subject matter both through user research, marketplace data, and an understanding of the competitive landscape.
• Define goals and success with clearly measurable objectives and key results.
• Efficiently execute to ship products and deliver impact for our business and users.

Product Manager, Guest Discovery

• Develop and implement end-to-end program plans for the launch and scaling of new service categories.
• Drive go-to-market planning and execution across geographies, ensuring operational readiness and alignment with business objectives.
• Serve as a connective leader across Business Operations, Market Management, and Product Pods.
• Drive alignment among engineering, design, marketing, and legal teams toward shared targets.
• Leverage advanced analytical skills, including writing SQL queries, to independently extract insights from raw data.
• Build financial models, size market opportunities, and establish rigorous KPIs to inform fast, test-and-learn iterations and drive data-driven decision-making.
• Evaluate and execute supply sourcing strategies for emerging categories.
• Build the operational foundation required to scale new service categories.

Senior Programs & Business Operations Lead

• This role is unique in that it directly improves the safety, trust, and quality of real-world user experiences by advancing Airbnb’s ability to understand, interpret and act on content at scale.
• You will help shape how the platform reasons about listings, profiles, messages and other user-generated content by building the next generation of Trust Content Understanding Models.
• Advance Airbnb’s content integrity capabilities by building Natural Language Processing (NLP) and LLM-based models that understand intent, policy compliance, quality and risk across listings, profiles, and user communications.
• Develop high-performing models for detecting problematic or misleading content, including text classification, semantic similarity, information extraction and generative model-based reasoning for policy interpretation and enforcement.
• Design and optimize human-in-the-loop Machine Learning (ML) systems for content review, labeling, escalation and continuous model improvement.
• Build systems to detect emerging content risks and abuse patterns across regions, cohorts and surfaces using statistical, ML and representation-learning approaches.
• Design intelligent sampling and evaluation strategies to measure rare events, policy recall, false positives/negatives and model blind spots in large-scale content systems.
• Build and deploy production AI/ML systems for content integrity and trust content understanding, including feature engineering, model development and evaluation, thresholding, error analysis and end-to-end model lifecycle management.
• Partner with inference data scientists to conduct rigorous quantitative analyses, applying working knowledge of causal inference to interpret results, assess impact, and identify gaps and opportunities to improve content quality and trust outcomes.
• Develop frameworks to analyze tradeoffs between enforcement accuracy, user experience, operational cost and coverage, and propose strategies to optimize overall system effectiveness.
• Deliver robust research reports with effective data visualizations, clear storytelling and bullet-proof accuracy to drive forward impact in collaboration with cross-functional partners in product, engineering and operations.
• Think strategically about how to scale and evolve Airbnb’s content integrity defenses, helping define the long-term vision for the role of AI-driven content understanding across the Trust ecosystem.