Airbnb

Senior Programs & Business Operations Lead

Airbnb

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $204,000 - $249,000 per year

Job Level

Tech Stack

About the role

  • Develop and implement end-to-end program plans for the launch and scaling of new service categories.
  • Drive go-to-market planning and execution across geographies, ensuring operational readiness and alignment with business objectives.
  • Serve as a connective leader across Business Operations, Market Management, and Product Pods.
  • Drive alignment among engineering, design, marketing, and legal teams toward shared targets.
  • Leverage advanced analytical skills, including writing SQL queries, to independently extract insights from raw data.
  • Build financial models, size market opportunities, and establish rigorous KPIs to inform fast, test-and-learn iterations and drive data-driven decision-making.
  • Evaluate and execute supply sourcing strategies for emerging categories.
  • Build the operational foundation required to scale new service categories.

Requirements

  • 12+ years of experience in business operations, program management, or strategy roles within high-growth businesses.
  • Demonstrated ability to build and scale new businesses or programs, with a proven track record of driving cross-functional alignment.
  • Marketplace experience, particularly within a digital company, is preferred.
  • Highly analytical and data-driven. SQL proficiency is required.
  • Ability to independently pull data, run complex analyses, distill insights, and translate them into clear, actionable business strategies and plans.
  • Exceptional communication and relationship-building skills.
  • Expertise in driving collaboration across diverse teams.
  • Comfortable navigating ambiguity and fast-paced environments.
  • Capable of developing tools and systems to enhance processes, interpreting business risks, and recommending best practices to drive operational efficiency at scale.
Benefits
  • bonus
  • equity
  • benefits
  • Employee Travel Credits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLfinancial modelingdata analysisKPI developmentmarket sizingprogram managementgo-to-market planningsupply sourcing strategiesdata-driven decision-makingtest-and-learn iterations
Soft Skills
analytical skillscommunication skillsrelationship-buildingcross-functional alignmentcollaborationnavigating ambiguityadaptabilityleadershipproblem-solvingstrategic thinking