Airbnb

Data Protection Operations Lead

Airbnb

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 CA$101,000 - CA$126,000 per year

Job Level

About the role

  • Develop and execute improvement roadmaps.
  • Manage projects for implementing new security and privacy controls.
  • Lead process enhancements and optimize access controls.
  • Define audit and reporting mechanisms for both internal and vendor teams.
  • Deliver best-in-class privacy and data protection for Operations.
  • Measure, report, and govern privileged access controls to ensure compliance.
  • Document and translate PAM (Privileged Access Management) requirements for technology partners, supporting efficient, modern, and sustainable solutions.
  • Work cross-functionally to develop and iterate on PAM requirements across Process, Data, and Technology domains.
  • Partner with the policy governance team to socialize and publish updates to the PAM Standard.
  • Apply your mastery of authentication platforms (Active Directory, LDAP, Kerberos, Radius) and PAM principles (JIT provisioning) to make recommendations to policy and provisioning processes and technology teams.
  • Ensure alignment with industry regulations and standards (NIST, ISO/IEC, FFIEC), particularly within financial services.
  • Proactively identify, assess, and mitigate PAM risks, driving continuous improvement and accountability.
  • Report on existing and emerging PAM/information security risks to senior leadership with transparency and clarity.
  • Design and execute thorough test strategies for privileged access processes, collaborate on defect resolution, and recommend improvements for usability, resilience, and security.
  • Maintain clear, comprehensive records of policies, approval processes, and test outcomes.
  • Stay up-to-date with emerging trends and best practices in privileged access management.
  • Define and maintain access management policies for different user personas (admin, developer, user, viewer).
  • Coach and train team members, ensuring accurate and efficient Human in the Loop processes.
  • Oversee the full lifecycle of access (create, edit, delete, view, hide, etc.).

Requirements

  • 8+ years of hands-on experience with Access and Privileged Access Management (PAM) operations in a technology-driven environment.
  • Demonstrated experience in PAM operational tasks, including safe creation and management, privileged account onboarding, policy development, and least-privilege access model implementation.
  • Solid background in identity and access management (IAM) principles and industry best practices.
  • Experience with operationalizing Just-In-Time (JIT) privilege models, role-based access controls (RBAC), and enforcing Segregation of Duties (SoD).
  • Working knowledge of authentication protocols (e.g., SAML, OAuth, OpenID Connect, Active Directory, LDAP, Kerberos).
  • Familiarity with cloud-based privileged access management, including the classification and management of non-human identities (service accounts, API keys, etc.).
  • Strong understanding of security standards and regulatory frameworks (NIST, ISO/IEC, FFIEC) relevant to access management.
  • Strong SQL abilities, including querying and dashboard creation.
  • Clear, concise communication skills, with a proven ability to collaborate across engineering, security, product, and operational teams without a technical background to drive alignment and best-in-class solutions.
  • Experience in documenting policies, procedures, and reporting on PAM-related risk and compliance metrics.
  • Demonstrated ownership and accountability for continuous improvement in PAM controls and risk management.
  • Proactive in identifying and mitigating security risks related to privileged access.
  • Comfortable working in a fast-paced environment and contributing to cross-functional or global initiatives.
  • Demonstrated ability to build and coach teams.
  • Familiarity with access management challenges specific to cloud-native environments (AWS, GCP, Azure).
  • Involvement in developing or maintaining Privileged Access Management strategies that address both human and non-human identities, including business users, developers, and service accounts.
Benefits
  • This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Access ManagementPrivileged Access Management (PAM)Identity and Access Management (IAM)Just-In-Time (JIT) provisioningRole-Based Access Controls (RBAC)Segregation of Duties (SoD)SQLAuthentication protocols (SAML, OAuth, OpenID Connect)Cloud-based privileged access managementPolicy development
Soft Skills
Clear communicationCollaborationOwnershipAccountabilityCoachingProactive risk identificationContinuous improvementAdaptabilityTeam buildingCross-functional teamwork