AIG

Casualty Claims Manager – Auto and General Liability

AIG

full-time

Posted on:

Location Type: Office

Location: Atlanta • Kansas • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Manage, lead, and direct a team of 7-8 Adjusters
  • Collaborate with insureds, third party administrators, underwriters, and brokers
  • Provide ongoing coaching/counseling to adjusters
  • Conduct periodic claim file audits of field claims practices
  • Monitor results to help drive behavioral changes
  • Oversee claim dashboards to help drive best claims practices
  • Communicate with internal business partners and underwriters

Requirements

  • 5+ years of commercial claims experience
  • Experience resolving physical damage and injury claims
  • Demonstrated ability to initiate and champion change initiatives
  • Excellent interpersonal and organizational skills
  • Must possess effective decision-making skills
  • In-depth knowledge of claim handling procedures
  • Bachelor’s Degree or equivalent work experience
  • Multi-state adjuster licenses or ability to obtain required licenses within 90 days of hire
Benefits
  • Total Rewards Program focused on health, wellbeing, and financial security
  • Professional development opportunities
  • In-person collaboration and supportive work environment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
claims managementclaim file auditsphysical damage claimsinjury claimsclaim handling procedures
Soft skills
leadershipcoachinginterpersonal skillsorganizational skillsdecision-makingchange initiatives
Certifications
multi-state adjuster licensesBachelor’s Degree
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