About the role
- Manage, lead, and direct a team of 7-8 Adjusters
- Collaborate with insureds, third party administrators, underwriters, and brokers
- Provide ongoing coaching/counseling to adjusters
- Conduct periodic claim file audits of field claims practices
- Monitor results to help drive behavioral changes
- Oversee claim dashboards to help drive best claims practices
- Communicate with internal business partners and underwriters
Requirements
- 5+ years of commercial claims experience
- Experience resolving physical damage and injury claims
- Demonstrated ability to initiate and champion change initiatives
- Excellent interpersonal and organizational skills
- Must possess effective decision-making skills
- In-depth knowledge of claim handling procedures
- Bachelor’s Degree or equivalent work experience
- Multi-state adjuster licenses or ability to obtain required licenses within 90 days of hire
- Total Rewards Program focused on health, wellbeing, and financial security
- Professional development opportunities
- In-person collaboration and supportive work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims managementclaim file auditsphysical damage claimsinjury claimsclaim handling procedures
Soft skills
leadershipcoachinginterpersonal skillsorganizational skillsdecision-makingchange initiatives
Certifications
multi-state adjuster licensesBachelor’s Degree