Aidin

Manager

• Build and nurture relationships with case management, utilization management, operational/clinical/financial leaders across local health systems and post-acute providers.
• Attend and represent Aidin at local chapter meetings, regional conferences, networking events, and community gatherings.
• Develop a repeatable “market playbook” that includes coffees, drop-ins, small-group dinners, and micro-events.
• Identify market intelligence — contract timelines, leadership changes, ecosystem dynamics, and influencers.
• Cultivate early champions and influencers who can help open doors to economic buyers.
• Collaborate closely with Sales, Growth, and Marketing to prioritize accounts, coordinate outreach, and support deal progression.
• Track activity, relationships, and insights using Aidin’s CRM and internal tools.

Market Development Manager

• Oversee daily Prior Authorizations operations, ensuring queues are managed efficiently and authorizations are submitted accurately and on time
• Define and monitor key performance metrics; use data to identify trends, risks, and improvement opportunities
• Own payer onboarding and eligibility demarcation strategies across hospitals and markets
• Serve as the primary point of accountability for issue resolution with payers, including portal-based workflows such as Availity
• Provide real-time guidance and escalation support for complex authorization challenges
• Establish training, onboarding, and ongoing education programs to ensure team readiness as Aidin scales
• Design, document, and continuously refine standard operating procedures that scale with the business
• Identify opportunities to improve authorization workflows through automation, tooling, and process redesign
• Partner with Product to identify, quantify, and prioritize feature enhancements that meaningfully advance the Prior Authorizations business
• Contribute to broader Client Operations strategy, ensuring alignment with Aidin’s growth objectives
• Work closely with Client Operations leadership, Product, and Customer-facing teams to ensure alignment and clarity
• Translate payer and operational complexity into actionable insights for internal stakeholders
• Represent the Prior Authorizations function as Aidin expands into new markets and payer relationships

Market Development Manager

Prior Authorizations Manager