AiDash

Product Manager

• Champion the Utility Product Vision: Shape and steer the long-term vision, strategy, and roadmap for AiDASH’s utility portfolio - driving the evolution of AIMS and IVMS into transformative platforms that redefine how utilities inspect and maintain their assets
• Define the Next Horizon for AiDASH: Partner with executive leadership and platform teams to chart the next chapter of AiDASH's innovation - aligning product direction with our mission to build a smarter, more resilient grid
• Identify & Unlock High-Value Opportunities: Fuse deep domain knowledge with market intelligence, customer insights, and AiDASH's AI/ML capabilities to identify high-impact opportunities and define breakthrough product strategies
• Ignite Market Momentum: Collaborate with Sales and Marketing to craft compelling go-to-market strategies, refine product positioning, and shape pricing and packaging models that accelerate adoption and fuel growth
• Build, Validate, and Evolve: Lead end-to-end product development - partnering with early customers to test bold ideas, validate hypotheses, and continuously refine product experiences that deliver measurable impact
• Orchestrate Cross-Functional Excellence: Partner with Engineering, Design, and Data Science to translate vision into execution - making sharp, informed trade-offs and ensuring speed, quality, and innovation stay in perfect balance
• Empower Our Customers: Engage directly with utility partners to deeply understand their workflows, regulatory challenges, and operational priorities - translating these into actionable product requirements and impactful solutions
• Measure What Matters: Define and track key metrics around adoption, usage, and customer value - embedding feedback loops that fuel continuous product improvement and customer success
• Be the Voice of the Product: Serve as the internal and external evangelist for AiDash’s utility solutions - inspiring teams, influencing stakeholders, and articulating a clear, compelling vision of the value we deliver

Head of Product – Utility Products

Project Manager

• Partner with our customers—some of the most sophisticated utility, energy, and infrastructure leaders in the world—to understand their toughest business problems and design data-driven solutions
• Lead complex, cross-functional engagements spanning satellite data, AI models, and geospatial strategy to ensure customer success at every phase
• Translate massive datasets into meaningful insights, collaborating with GIS, data science, and engineering teams to deliver real-world outcomes
• Guide customers through large-scale SaaS implementations that drive operational change, sustainability wins, and cost efficiencies
• Manage and mentor a team of high-caliber APMs and analysts—raising the bar for execution, clarity, and client impact
• Continuously identify repeatable solutions that scale, working with Product and Engineering to turn field learnings into platform power

Project Manager – Analytics Consulting, SaaS Implementation

Customer Success Manager

• Own a portfolio of multi-year AiDASH customers, driving deep engagement, strong adoption, and long-term retention
• Build and maintain trusted relationships with customer stakeholders across field teams, operations, and leadership
• Lead regular check-ins, training sessions, and strategic planning meetings to keep customers informed, aligned, and empowered
• Monitor product usage, customer health, and feedback to proactively surface risks and uncover new opportunities
• Collaborate closely with Product Consultants, Project Managers, Support, and Sales to solve challenges and improve customer outcomes
• Play a key role in renewals and expansion efforts, working hand-in-hand with Sales to grow customer value and impact

Consultant

• Work closely with wildfire experts, utility executives, and the technology team to accelerate WMP creation and standardize templates
• Translate expert knowledge into repeatable and scalable Wildfire Mitigation Plan (WMP) templates
• Build and refine delivery processes to design a scalable WMP services organization, applying program management skills to ensure quality and repeatability
• Use existing frameworks and models to structure WMP data for automation and future LLM training
• Create processes and workflows that integrate available tools and models to enable automation and eventual productization
• Champion a technology-first approach to problem solving and enable AI-driven workflows

Head of Product – Utility Products

Project Manager – Analytics Consulting, SaaS Implementation

Customer Success Manager

Business Consultant, Wildfire Mitigation Practice