Aibidia

Sales Development Rep

• Play a key role in Aibidia’s success in becoming the market leading Transfer Pricing Platform.
• Becoming knowledgeable with Aibidia’s industry, market, product, ICP (Ideal Customer Profile) and KBPs (Key Buying Personas).
• Be the first point of contact for potential customers, working closely with Account Executives to ensure a smooth handoff of leads.
• Work closely with the Marketing team to engage and convert marketing-qualified leads (MQLs) into sales opportunities.
• Meet the agreed KPIs for weekly activities and quarterly number of sales-qualified opportunities.
• Conduct cold calls, emails, and LinkedIn outreach to connect with potential clients.
• Develop personalised messaging to engage and educate prospects.

Enterprise Sales Development Representative

• Consistently execute high-quality prospecting activity and contribute qualified pipeline for the U.S. sales team.
• Becoming knowledgeable with Aibidia’s industry, market, product, ICP (Ideal Customer Profile) and KBPs (Key Buying Personas).
• Execute strategic outbound prospecting across phone, email, LinkedIn, and personalized video outreach to engage enterprise tax and finance leaders.
• Utilise our intent and AI tech stack to compose personalised, problem-led messaging that resonates with senior tax and transfer pricing leaders.
• Be the first point of contact for potential customers, working closely with Account Executives to ensure a smooth handoff of leads.
• Work closely with the Marketing team to engage and convert marketing-qualified leads (MQLs) into sales opportunities.
• Work with and influence our prospecting playbooks, containing KPIs aligned to your targets (generating qualified pipeline).

Customer Success Manager

• Act as the main point of contact for your enterprise customers, guiding them through their journey with Aibidia and building deep, trusted relationships.
• Lead successful onboarding and implementation programs by defining clear steps, milestones, and success criteria.
• Resolve complex customer challenges by analysing issues and helping clients determine the best course of action.
• Own net revenue retention across your customer base by managing renewals, identifying growth opportunities, and driving platform adoption.
• Deliver consistent, high-impact engagements such as Quarterly Business Reviews and in-person customer meetings, with occasional travel to customer sites.
• Be the internal voice of the customer, advocating for client needs and sharing feedback with Product, Sales, and Leadership.
• Partner closely with Transfer Pricing Experts and cross-functional teams to drive customer outcomes and growth initiatives.
• Scale adoption and success by contributing tools, processes, and best practices that enhance team performance.
• Leverage data insights to proactively identify risks and opportunities, minimizing churn and maximizing client satisfaction.

Enterprise Sales Development Representative

Enterprise Sales Development Representative

Enterprise Customer Success Manager