Agiliti

Senior Territory Manager

Agiliti

full-time

Posted on:

Location Type: Remote

Location: New Jersey • New York • United States

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Salary

💰 $110,936 - $165,865 per year

Job Level

Senior

About the role

  • Manage and mentor Service Representatives and Territory Managers in their designated region.
  • Monitor key performance indicators.
  • Facilitate pickup and delivery of equipment as needed.
  • Deliver educational content on medical devices.
  • Collaborate with the Divisional Operations Manager in introducing new Agiliti services.
  • Lead the onboarding of new clients.
  • Develop and maintain customer relationships at departmental and mid-level management levels within the client organization.
  • Prepare, complete and review analyses, surveys and reports with and for clients.
  • Develop an understanding of contractual provisions, including the decision process involved in contracting maintenance and repair services for each Agiliti client in the region.
  • Ensure compliance with Customer, Quality and Environmental Health and Safety requirements.
  • Collaborate with various teams to improve processes, find gaps and improve overall quality of service.
  • Coordinate service efforts and coverage for unexpected mobile lab or equipment failure as needed.
  • Perform other duties as needed.

Requirements

  • A bachelor’s degree or equivalent work experience required.
  • The ability to travel a minimum of 50% to support business needs, sometimes on short notice.
  • Experience and thorough knowledge of hospital’s sterile processing department and operating room environment.
  • 5 years of management, sales or customer service experience preferred.
  • 2 years of Central Sterile Processing Department (CSPD) or Operating Room (OR) experience preferred.
  • General knowledge of assigned region and the client landscape preferred.
  • Experience in service delivery logistics and cost efficiencies preferred.
  • A valid driver’s license and safe driving record.
  • Proven track record in matrix management of geographically dispersed staff.
  • Proficiency with Microsoft Word, Excel, PowerPoint and ability to learn company specific programs.
  • Certification from International Association of Healthcare Central Service Material Management (IAHCSMM) and Certification Board for Sterile Processing and Distribution, Inc. (CBSPD) preferred, but can be obtained within six months of hire.
  • Proven leadership and team building skills.
  • Demonstrated ability to organize, prepare, and deliver effective customer presentations.
Benefits
  • Comprehensive Benefits Package.
  • Tuition Reimbursement.
  • Up to a 3% match on your 401K.
  • Make any day a pay day with Daily Pay.
  • Health insurance options for Medical, Dental & Vision plans.
  • Short- and Long-Term Disability plans.
  • Flexible Spending Accounts.
  • Health Savings Accounts.
  • Life Insurance Options.
  • Paid Time Off.
  • 401K Saving Plan with employer match.
  • Employee Discounts.
  • Employee Assistance Program.
  • wellness programs.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
managementcustomer serviceservice delivery logisticscost efficienciesanalysessurveysreportingcontractual provisionsquality complianceonboarding
Soft Skills
mentoringcollaborationrelationship buildingleadershipteam buildingorganizational skillspresentation skillscommunication
Certifications
IAHCSMM certificationCBSPD certification