Informatics & Automation Business Manager
Agilent Technologies
full-time
Posted on:
Location Type: Hybrid
Location: Tokyo • Japan
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About the role
- Lead the PSD (Informatics & Automation) business across SAJK to drive regional strategy, revenue growth, and enterprise transformation in pharma, biopharma, and applied markets.
- Define and execute the SAJK Informatics & Automation (PSD) strategy, driving competitive differentiation and expanding Agilent’s presence across pharma, biopharma, diagnostics, government, and industrial labs.
- Translate global PSD priorities into regional execution plans, aligning with customer digital transformation journeys—including CDS, ELN/LIMS, LES, workflow automation, robotics, and connected-lab initiatives.
- Act as a strategic advisor to SAJK and APAC leadership, shaping medium-to long-term digital and automation growth plans for the region.
- Lead, develop, and engage a team of Informatics & Automation specialists, including solution architects, workflow specialists, and technical consultants across South Asia, Japan, Korea, and India.
- Build deep technical and application expertise in areas such as data integrity, GxP workflows, integration (API, OPC, middleware), scheduling, and robotic automation to support enterprise-scale transformation.
- Foster a collaborative, accountable, high-performance culture focused on customer outcomes and digital adoption.
- Drive the development of high-impact demonstrations, proofs of concept, and workflow solutions that address critical challenges in QC, R&D, NGS, multi-omics, and high-throughput automated labs.
- Partner with Marketing, Sales, and Services to ensure tight alignment across the end-to-end customer lifecycle—from discovery and evaluation to deployment, validation, and expansion.
- Strengthen customer satisfaction and loyalty through differentiated digital engagement, technical consulting, and value-based solutioning.
- Deliver regional PSD financial goals, including ARR, TCV, automation system sales, and overall contribution to cross-portfolio growth (instruments, consumables, and services).
- Maintain strong focus on the Informatics & Automation portfolio—ensuring seamless integration with hardware, consumables, and CrossLab Services to deliver end-to-end operational solutions.
- Drive content creation, digital engagement, and scalable technical enablement (webinars, digital demos, virtual labs) to support modern selling models and expand customer reach across SAJK.
- Work closely with regional leadership teams across SAJK to optimize coverage, prioritize opportunities, and ensure agility across diverse markets such as Japan, Korea, India, and South Asia.
Requirements
- Undergraduate degree required; advanced degree in informatics, engineering, life sciences, business, or digital technologies preferred
- MBA or PhD is an advantage
- Demonstrated experience managing multi-functional responsibilities in a global or regional organization, ideally within laboratory informatics, automation, or digital solutions
- Proven track record of profitable technical sales, business growth, and market share expansion in software, automation, or enterprise solutions.
- Strong leadership experience, including direct management of managers or multi-country teams.
- Experience in product commercialization, workflow design, data integrity solutions, and solution-based selling for CDS/LES/LIMS/automation platforms.
- Demonstrated success leading change management and digital transformation initiatives within complex customer environments or matrixed organizations.
- Strong ability to drive process, workflow, and customer-journey improvements across sales, service, and delivery teams.
- Experience building and leading cross-functional, cross-cultural teams across regional markets.
- Excellent planning, prioritization, and operational execution skills.
- Strong negotiation skills and enterprise-level sales leadership, particularly with IT, QA, regulatory, and R&D stakeholders.
- Proven ability to influence across functions including Sales, Marketing, Services, Product Management, and Global PSD teams.
- Outstanding communication skills, capable of delivering clear and compelling messages to both technical and executive audiences.
- A strategic, fact-driven thinker with a process mindset, passion for continuous improvement, and the ability to translate complex digital workflows into actionable plans.
- Hands-on, results-oriented leader with a strong record of executing regional growth plans in digital or automation domains.
- Typically, a minimum of 10-15 years' experience formally leading people, projects and/or programs.
Benefits
- Flexible working hours
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data integrityGxP workflowsintegrationAPIOPCmiddlewareworkflow automationrobotic automationCDSLIMS
Soft Skills
leadershipnegotiationcommunicationplanningprioritizationoperational executionchange managementinfluencecollaborationstrategic thinking
Certifications
MBAPhD