Agilent Technologies

Sales Support Specialist

Agilent Technologies

full-time

Posted on:

Location Type: Remote

Location: Vermont • United States

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Salary

💰 $93,760 - $175,800 per year

About the role

  • Responsible for analysis and evaluation of user business problems and development of business system or process recommendations
  • Provide in-depth technical business support for systems (Salesforce CRM, CPQ), and commercial operations owned sales tools
  • Deliver new hire and refresher training for the Sales team on enterprise systems and some sales tools
  • Provide timely technical support and issue resolution for systems (Salesforce CRM, CPQ), sales, and partner tools within SLA
  • Use internal reporting systems to provide WW data analytics, prepare complex / customized data for the Sales and Marketing organization
  • Create requirements, perform functional/system testing of any new tool/enhancements
  • Administrators of some Sales tools in the Mendix platform and configure the tools to facilitate business approval workflows
  • Collaborate with cross-functional teams such as IT, Analytics, Territory Management, Tools, and Technology team to provide exceptional user experience
  • Responsible for user access provisioning of different Sales and Marketing tools
  • Participate in the project as a subject matter expert

Requirements

  • Bachelor’s or master’s degree in any field
  • More than 3 years of experience in operations, program/process management
  • Strong knowledge of Salesforce CRM, SAP - CPQ and other Sales and Marketing Tools
  • Excellent verbal and written communication and presentation skills
  • Salesforce Administration certification preferred
  • Experience working with regional and global teams; multilingual capabilities are a plus.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analyticsfunctional testingsystem testingbusiness analysisprocess managementuser access provisioningSalesforce CRMSAP - CPQMendix platformtechnical support
Soft Skills
communication skillspresentation skillscollaborationproblem-solvingtrainingmultilingual capabilities
Certifications
Salesforce Administration certification