Lead a team of Program Managers to success
Collaborate with the Agilent Services Sales team to develop sales opportunities
Design enterprise level support programs to meet customer needs
Ensure implementation and ongoing success of support programs
Resolve overall program/project plan, budget, structure, schedule, and staffing requirements
Build and maintain relationships with clients

Requirements

Bachelors in a scientific field or equivalent experience
Five years of laboratory instrumentation support and/or sales experience
Experience in managing and developing teams
Project Management Professional certification is an asset
Ability to design, price, implement, and handle sophisticated lab instrument service and maintenance programs at customer sites
Third party service provider relationship development and management skills
Customer contracting and Scope of Work development experience

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

laboratory instrumentation supportsales experienceproject managementservice and maintenance programsbudget managementprogram designcustomer needs assessmentstaffing requirementscontractingScope of Work development

Soft Skills

team managementcollaborationrelationship buildingproblem solvingcommunication

Certifications

Project Management Professional