Field Service Engineer, ICP-MS, OES
Agilent Technologies
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇯🇵 Japan
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Responsible for supporting customers through on-site activities such as installation, implementation, maintenance and repair of company and multi-vendor systems solutions
- Installs and optimizes hardware/software/network products and configurations at customer sites
- Diagnoses and resolves product performance problems
- Ensures customer satisfaction by advising customers on preventive maintenance and configurations
- Proactively responds to potential equipment or software issues
- May deliver internal technical training and maintenance seminars and workshops for field engineers or customers
Requirements
- Bachelor's or Master's Degree or equivalent
- Proof of certification to perform the work required
- Generally requires minimal to no prior relevant work experience
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
installationimplementationmaintenancerepairdiagnosistroubleshootinghardware optimizationsoftware optimizationnetwork configurationpreventive maintenance
Soft skills
customer satisfactionadvisingproactive responsetechnical trainingcommunication
Certifications
Bachelor's DegreeMaster's Degreerelevant certification