Solutions Architect – Kinaxis Supply Chain Planning
BD
ERPETL
Customer Solutions Consultant – Spanish Market
Agicap
full-time
Posted on:
Location Type: Hybrid
Location: Barcelona • 🇪🇸 Spain
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
ERP
About the role
- Defining and implementing a tailored activation strategy for each client (resolving complex issues, setting up configurations to meet new needs, etc.).
- Ensuring that Agicap creates maximum value for them and realizes their return on investment (ROI).
- Maintaining and developing the use of the solution and new features among our clients.
- Actively participating in the identification and qualification of upsell opportunities and recommendations.
- Helping business leaders manage their companies.
- Contributing directly to the development of our product by conveying client feedback to the technical and product teams: you are the voice of the client.
- Sharing your expertise and ideas to improve team performance.
Requirements
- You have strong customer relationship skills: you have between 1 or 3 years of experience in customer relations (ideally as a Customer Success Manager in SaaS, with experience in FinTech being a bonus).
- Or you have strong financial skills: you have 1-3 years of experience in financial audit, management control, or in implementing financial tools (such as ERP accounting, management, or treasury systems).
- You have an excellent level of Spanish and are able to lead full business conversations
- You are capable of multitasking and managing changing priorities within tight deadlines.
- You enjoy challenges and strive to exceed your goals.
- You are eager to move quickly, to meet with our users frequently, and to pick up the phone to help them.
- You love advising, arguing, and convincing.
Benefits
- Perfect moment in terms of growth and opportunities to join our adventure
- Attractive salary
- Fast learning environment and team spirit
- An incredible team of entrepreneurs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer relationship managementfinancial auditmanagement controlERP accounting systemsfinancial management systemstreasury systemsSaaSFinTech
Soft skills
multitaskingmanaging changing prioritiescommunicationadvisingpersuasionproblem-solvingteam performance improvement
