Solutions Engineer

• Engaging with customer stakeholders—technical and executive—to identify high-impact automation opportunities and guide AI agent adoption across pre- and post-sales phases.
• Delivering compelling, tailored presentations and demonstrations that showcase the business value and operational impact of AI agents.
• Conducting in-depth discovery sessions to assess and understand customer requirements as well as their deepest pain points.
• Designing and developing tailored AI agents that solve real business problems, ensuring operational fit, scalability, and measurable value.
• Lead customer enablement through hands-on training, onboarding, and ongoing support to drive self-sufficiency on the Relevance AI platform.
• Act as a strategic partner, influencing product direction through customer insights while identifying opportunities for deeper integration and growth.

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