Carrier Operations Coordinator
AGIA Affinity
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $70,000 - $90,000 per year
About the role
- Supports carrier relationship management and coordination between AGIA teams and insurance carriers.
- Coordinates discussions on contract amendments, reporting, remediation projects, and process improvements.
- Liaison between internal AGIA internal departments and Carriers.
- Manages and drives assigned projects to completion including project tracking, status reports, and escalation.
- Serves as AGIA’s carrier point of contact for reporting, processes changes, and distribution of recurring reports.
- Supports Carrier audit preparation and remediation.
- Facilitates recurring carrier meetings and works with other depts to gather carrier trends for alignment or improvement.
Requirements
- Knowledge of life and health supplemental insurance products, insurance operations, policy administration systems, regulatory reporting and overall audit processes.
- Excellent written, verbal, and presentation skills, plus active listening.
- Ability to coordinate and influence cross-functional teams and stakeholders outside of direct reporting lines.
- Strong organization skills particularly in balancing business priorities, technical constraints, and stakeholder expectations.
- Excellent time management skills; ability to manage multiple competing priorities and deliver high-quality results under deadlines.
- Experience in coordinating operational process improvement projects across teams and tracking project impact.
- Relevant past experience including minimum 3+ years of coordination of cross-functional projects.
- Preferred prior experience in the life and health insurance industry or business experience with an emphasis on account management or business development within financial services, insurance or a related regulated industry would be desirable.
- Insurance Industry coursework or certifications (i.e. LOMA, AHIP) are a plus.
Benefits
- health benefits including medical, dental, and vision
- 401K with 100% company match up to 3% of your annual income and an additional 50% match on the next 2% of income
- prefunded optional FSA
- 100% covered Life Insurance
- Accidental Death and Dismemberment Insurance
- Short Term/Long Term Disability
- $250 Wellness Benefit
- in-network provider coverage for mental health, reproduction, chiropractic, and massage therapy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
insurance operationspolicy administration systemsregulatory reportingaudit processesproject trackingprocess improvementcontract amendmentsreporting
Soft Skills
written communicationverbal communicationpresentation skillsactive listeningcoordinationinfluenceorganizationtime managementbalancing priorities
Certifications
LOMAAHIP