Claims Administrator
AGIA Affinity
full-time
Posted on:
Location Type: Hybrid
Location: Salt Lake City • Utah • United States
Visit company websiteExplore more
Tech Stack
About the role
- Serve as the primary point of contact for property management teams throughout the claims lifecycle
- Monitor claim progress and ensure timely resolution across all open claims
- Maintain accurate documentation, notes, and claim records
- Work closely with third-party claims adjusters to ensure proper investigation, coverage determination, and resolution
- Facilitate communication between adjusters, RLL leadership, compliance, and property managers
- Escalate issues as needed and proactively resolve bottlenecks
- Ensure claims handling aligns with regulatory requirements across all 50 states
- Support audits, reporting, and internal controls related to claims administration
- Identify process improvements to enhance efficiency, accuracy, and service quality
- Act as a trusted facilitator between property managers filing claims and the broader claims ecosystem
- Provide clear, timely updates and guidance to internal and external partners
- Maintain a customer-service mindset while enforcing policy and compliance standards
Requirements
- Active Property & Casualty (P&C) license (must be eligible to work across all 50 states)
- Prior experience in property claims administration, claims coordination, or insurance operations
- Strong communication skills with the ability to manage multiple stakeholders
- High attention to detail and ability to manage a large claim volume
- Claims adjuster experience (staff or independent) preferred
- Experience working with third-party administrators (TPAs) or external adjusting firms preferred
- Familiarity with multi-state claims compliance and regulatory considerations preferred
- Local to Salt Lake City, Utah area, with a hybrid remote/in-person schedule
Benefits
- Full Benefits + 401k
- Dynamic work environment
- Fun, collaborative, supportive team environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims administrationclaims coordinationinsurance operationsclaims adjuster experiencemulti-state claims complianceregulatory requirementsprocess improvementsdocumentation managementauditingreporting
Soft Skills
communication skillsattention to detailstakeholder managementcustomer service mindsetproblem-solvingfacilitationproactive resolutionorganizational skillstimely updatesservice quality
Certifications
Property & Casualty (P&C) license