Agent

Operations Manager

Agent

full-time

Posted on:

Location Type: Remote

Location: Colombia

Visit company website

Explore more

AI Apply
Apply

Salary

💰 $2,500 - $3,000 per month

About the role

  • Build structured agendas and facilitate client meetings.
  • Capture key decisions and translate notes into actionable tasks using Asana or Trello.
  • Maintain follow-up systems to ensure commitments are met.
  • Draft client recaps, status updates, and strategic briefs.
  • Maintain professional and consistent client correspondence.
  • Develop client presentations and documents from outlines and templates.
  • Ensure brand consistency, proofread materials, and maintain consulting standards.
  • Source, onboard, and manage specialized contractors (copywriters, marketers, creative talent, technical partners).
  • Manage NDAs, access, and task assignments.
  • Track SOWs, invoices, and receipts.
  • Maintain accounting logs and prepare documentation for CPA review.
  • Maintain organized shared drives, enforce naming conventions, and ensure version control.
  • Identify automation opportunities and refine workflows for efficiency and consistency.

Requirements

  • Bachelor’s degree preferred (Business Administration, Communications, or related field).
  • 3–5 years in agency, consultancy, or startup operations with proven client service excellence.
  • Expert in Google Workspace.
  • Advanced proficiency in Asana or Trello.
  • Comfortable with AI tools (LLMs like ChatGPT, Claude, Gemini), analytics platforms, dashboards, and data management.
  • Exceptional writing, editing, and documentation skills. Able to clearly synthesize information and represent a premium consulting voice.
  • Experience in marketing consultancy or performance marketing preferred. Working knowledge of digital marketing workflows a plus.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
writingeditingdocumentationdata managementworkflow automationclient service excellencedigital marketing workflows
Soft skills
communicationorganizationfacilitationsynthesisattention to detail
Certifications
Bachelor’s degree