
Operations Manager
Agent
full-time
Posted on:
Location Type: Remote
Location: Colombia
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Salary
💰 $2,500 - $3,000 per month
About the role
- Build structured agendas and facilitate client meetings.
- Capture key decisions and translate notes into actionable tasks using Asana or Trello.
- Maintain follow-up systems to ensure commitments are met.
- Draft client recaps, status updates, and strategic briefs.
- Maintain professional and consistent client correspondence.
- Develop client presentations and documents from outlines and templates.
- Ensure brand consistency, proofread materials, and maintain consulting standards.
- Source, onboard, and manage specialized contractors (copywriters, marketers, creative talent, technical partners).
- Manage NDAs, access, and task assignments.
- Track SOWs, invoices, and receipts.
- Maintain accounting logs and prepare documentation for CPA review.
- Maintain organized shared drives, enforce naming conventions, and ensure version control.
- Identify automation opportunities and refine workflows for efficiency and consistency.
Requirements
- Bachelor’s degree preferred (Business Administration, Communications, or related field).
- 3–5 years in agency, consultancy, or startup operations with proven client service excellence.
- Expert in Google Workspace.
- Advanced proficiency in Asana or Trello.
- Comfortable with AI tools (LLMs like ChatGPT, Claude, Gemini), analytics platforms, dashboards, and data management.
- Exceptional writing, editing, and documentation skills. Able to clearly synthesize information and represent a premium consulting voice.
- Experience in marketing consultancy or performance marketing preferred. Working knowledge of digital marketing workflows a plus.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
writingeditingdocumentationdata managementworkflow automationclient service excellencedigital marketing workflows
Soft skills
communicationorganizationfacilitationsynthesisattention to detail
Certifications
Bachelor’s degree