People Operations Manager
AG Barr Group
full-time
Posted on:
Location Type: Hybrid
Location: Cumbernauld • United Kingdom
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About the role
- Lead, mentor, and manage a team of People Operations Coordinators, providing daily guidance, setting performance goals, and conducting regular 1:1 meetings and performance reviews.
- Manage the team's workflow and workload, ensuring all tasks are completed accurately and within service level agreements (SLAs).
- Foster a high-performance culture focused on accuracy, compliance, and exceptional customer service.
- Oversee the end-to-end administration of the employee lifecycle, actioned by the team.
- Own the monthly payroll process end-to-end, working closely with the external payroll provider and the team to deliver flawless monthly payrolls.
- Understand and provide expert UK payroll knowledge to support the team in delivering the monthly payroll.
- Develop and implement robust governance, controls, and Standard Operating Procedures (SOPs) for all People and Payroll administration tasks.
- Identify opportunities to streamline and automate People operational processes to improve efficiency, reduce risk, and enhance the employee experience.
- Lead projects focused on system improvements, documentation clarity, and process redesign.
- Develop and report on key People operations metrics (e.g., data accuracy, payroll error rate) to drive continuous improvement initiatives.
Requirements
- Proven experience in a hands-on People Operations, HR Shared Services, or HR Administration management role.
- Deep, demonstrable experience and strong technical knowledge of running monthly payroll (either in-house or via a bureau).
- Solid understanding of UK employment law and statutory payments (SSP, SMP, SPL, etc.).
- Experience in designing and implementing People governance, controls, and process documentation (SOPs).
- Strong proficiency in using an HRIS, with advanced data management and reporting skills.
- Excellent attention to detail and numerical accuracy.
- Strong leadership, coaching, and stakeholder management skills.
- Analytical and problem solving skills
Benefits
- Uncapped bonus linked to business performance
- Defined contribution Pension
- Up to 34 days holiday (depending on shift pattern)
- Flexible holiday trading
- Flexible cash pot to spend on benefits
- Healthcare Cash Plan
- Flexible benefits e.g. discounts & cashbacks, gym memberships, technology purchases etc
- Life assurance
- Save as you earn scheme
- Staff sales discount
- Free AG Barr products throughout your working day and staff sales
- Annual salary review
- Ongoing professional development and access to Learning and Development programmes and content
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
UK payrollmonthly payroll processingdata managementreporting skillsPeople governancecontrols implementationprocess documentationSOPscomplianceemployee lifecycle administration
Soft skills
leadershipcoachingstakeholder managementattention to detailnumerical accuracyanalytical skillsproblem solvingteam managementperformance managementcustomer service