Affirm

Senior Manager, Accounts Management

Affirm

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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Salary

💰 £98,000 - £138,000 per year

Job Level

Senior

About the role

  • You will own and lead Affirm’s largest relationships with our international partners to build connections, drive growth and oversee long-term strategy across multiple business units.
  • You will be responsible for defining and driving the strategic vision for the partnership, aligning joint priorities with Affirm’s broader goals, and influencing senior stakeholders on both sides.
  • You will develop and execute multi-year growth roadmaps, including product integrations, co-marketing strategies, and go-to-market expansions that drive significant GMV, revenue, and user acquisition.
  • You will analyze partner performance and recommend programs to increase product adoption, grow awareness and visibility, and sell into expansion opportunities.
  • You will orchestrate cross-functional teams across our Product, Technical, Credit, Analytics, Marketing, and Risk teams to execute partnership initiatives and drive business results.
  • Manage customer health to ensure overall customer satisfaction and business results

Requirements

  • 10+ years of B2B client-facing experience; preferably in a tech or fintech environment.
  • Excellent customer relationship management skills with the ability to lead and grow complex, strategic partnerships at the executive level.
  • Experience in driving and managing cross-functional, multi-stakeholder initiatives with high attention to detail.
  • Strong written (e.g. proposals, memos, e-mails) and verbal communication (e.g. presenting) skills, with the ability to influence senior stakeholders and executive audiences.
  • Excellent analytical abilities, including the ability to suss out key data points and trends, and report out to internal and external stakeholders.
  • Experience structuring, negotiating, and closing large-scale commercial contracts. (e.g., RFPs, renewals, and multi-year agreements)
  • Ability to adapt quickly to changing priorities, take initiative, and go beyond defined responsibilities to drive success of projects and the broader team.
  • Ability to craft compelling value propositions, deliver persuasive presentations, and drive engagement with stakeholders to achieve business objectives.
  • Knowledge of consumer finance offerings, SaaS solutions, and e-commerce preferred.
  • Comfortable using Salesforce and BI tools.
Benefits
  • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
  • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
  • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
  • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B client-facing experiencecross-functional initiative managementanalytical abilitiescontract negotiationcommercial contract structuringproduct integrationco-marketing strategygo-to-market strategydata analysisuser acquisition
Soft Skills
customer relationship managementleadershipcommunication skillsinfluencing stakeholdersattention to detailadaptabilityinitiativepresentation skillsvalue proposition craftingengagement driving