Salesforce Support Analyst – 1099 Consultant
Habitat Health
Technical Support Phone Agent
Advocate Aurora Health
full-time
Posted on:
Location Type: Remote
Location: Remote • North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $24 - $36 per hour
Job Level
Mid-LevelSenior
About the role
- Performs preventative maintenance, troubleshooting, and repair of general patient and non-patient care equipment/applications
- Assists and documents routine maintenance in compliance with current policies and procedures
- Accepts on call responsibilities, supports customer emergency issues and escalates to the appropriate person or group as needed
- Provides basic technical in-service education for clinical and non-clinical staff in the operation and maintenance of equipment
- Assists in various projects involving department moves and equipment installations
- Assists with management of inventory levels for break/fix and spare equipment/parts, ensuring proper tracking
- Performs and documents department inventory
Requirements
- High School Diploma or GED required; Bachelor's Degree in Computer Science, Business Administration, or related field preferred
- Must have reliable, personal transportation for daily trips to and from facilities
- Must be able to lift/carry up to 35 lbs.
- Continuous standing and walking is required
- This position requires routine on-call responsibilities, due to schedules and support needs within the System
Benefits
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
preventative maintenancetroubleshootingrepairtechnical educationinventory managementdocumentationequipment installation
Soft skills
customer supportcommunicationteam collaborationproblem-solving
Certifications
High School DiplomaGEDBachelor's Degree
