Support Analyst, Customer Wayfinding, My Chart
Prisma Health
AndroidiOS
Salesforce Support Analyst – 1099 Consultant
Habitat Health
contract
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $65 - $80 per hour
Job Level
Mid-LevelSenior
About the role
- Serve as a liaison between business stakeholders and technical implementation: assist with defining and scoping requests.
- Perform enhancements, automation, and development within Salesforce: adjust system logic, build complex flows, expand modules, and refine existing functionality for better scalability.
- Build and maintain dashboards, reports, and other visualizations to support business insights, as well as validation rules to ensure data quality.
- Produce both technical documentation (code, system behavior, integration points) and process documentation (how business uses Salesforce, workflows, etc.).
- Review current state of Salesforce setup to identify gaps, inefficiencies, or risks; provide recommendations to set up better long-term scalability and success.
- Handle day-to-day requests: bug fixes, small enhancements, questions from users.
- Admin responsibility: reviewing/administering structure, permissions, etc.
Requirements
- Strong hands-on experience with Salesforce development (Apex, declarative tools, flows, modules/objects).
- Familiarity with Salesforce best practices: scalable architecture, coding standards, maintainability.
- Experience building dashboards, reports, validation rules, and data quality enforcement.
- Experience interfacing with business stakeholders: gathering requirements, translating business needs into technical specs.
- Excellent documentation skills.
Benefits
- Vaccination policy including COVID-19
- Diversity, equity, and inclusion commitment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforce developmentApexdeclarative toolsflowsmodulesdashboardsreportsvalidation rulesdata quality enforcementscalable architecture
Soft skills
communicationdocumentationstakeholder managementrequirements gatheringtechnical specification translation
