Customer Support Travel Agent
Advertiser
full-time
Posted on:
Location Type: Remote
Location: Jamaica
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About the role
- Provide professional customer support via phone, email, and digital platforms
- Research and coordinate flights, hotels, cruises, and tours
- Assist with booking management and travel documentation
- Maintain accurate client records
- Deliver timely follow-up and client care
- Participate in online training and team development sessions
Requirements
- Must reside in Jamaica
- Background in hospitality, tourism, call center, retail, or customer support preferred
- Strong written and verbal communication skills
- Comfortable using email, online systems, and virtual meeting platforms
- Reliable internet access
- Organized and detail-oriented
- Self-directed and professional
Benefits
- Flexible remote work in the travel industry
- Structured training environment for professional growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong written communicationstrong verbal communicationorganizeddetail-orientedself-directedprofessional