AdvancedMD

Database Administrator

• Manage and improve SQL Server databases for health, performance, security, and stability
• Own and drive SQL code standards and performance
• Configure and maintain database servers and processes
• Analyze, solve, and correct issues in real time
• Refine and automate regular processes, track issues, and document changes
• Provide 24x7 support for critical production systems as part of an on call rotation schedule
• Perform scheduled maintenance and support release deployment activities after hours

Senior Database Administrator

Content Manager

• Develop and execute a content roadmap aligned with business goals, product launches, and customer journeys
• Craft high-performing content across formats—emails, eBooks, infographics, blogs, landing pages, webinars, podcasts, and demos
• Translate technical product features into customer-centric messaging that drives conversion and retention
• Partner with design, product, and sales teams to deliver cohesive, branded assets across multiple revenue channels
• Lead content strategy for product launches, including messaging frameworks, release communications, and enablement materials
• Own the marketing deliverables within the product release DAM process, ensuring timely and high-quality execution
• Collaborate with product managers to surface differentiators and customer pain points that inform positioning
• Host (or coordinate host) and produce “tips and tricks” webinars to drive feature adoption and customer success
• Build and optimize content that support inbound lead generation and nurture campaigns
• Work with external SEO agency to apply advanced SEO strategies to improve organic visibility and drive qualified traffic
• Create high-value content for AI/GEO search optimization, including structured FAQs and semantic-rich webpages
• Align content initiatives with company OKRs, reporting on performance metrics and iterating for impact
• Write and produce product demo scripts that showcase value propositions and use cases
• Oversee video production projects with internal teams or external agencies, ensuring brand consistency and creative excellence
• Collaborate with animation and multimedia specialists to bring product stories to life
• Record product demos in Quicktime to drive high-quality visual elements to demos

Product Marketing Content Manager

Backend Engineer

• Design, develop, enhance, and maintain backend applications and services in accordance with project requirements using Agile processes
• Build and optimize RESTful APIs and enterprise-grade backend solutions with a focus on performance, scalability, and reliability
• Participate in code reviews to ensure code quality, maintainability, and best practices are followed
• Collaborate closely with architects, product owners, and other engineers on design, planning, and technical solutions
• Provide technical mentorship to team members and contribute to knowledge sharing across teams
• Maintain accountability for high-quality, reliable, and well-documented code
• Engage in ongoing process improvements in development workflows, CI/CD pipelines, and team practices
• Troubleshoot, debug, and propose solutions for application performance, observability, and scalability challenges
• Actively participate in regular Agile ceremonies (planning, grooming, stand-ups, retrospectives, etc.)
• Continuously learn and apply new tools, frameworks, and technologies to enhance backend development practices

Senior Software Engineer – Web Backend

Compliance

• Oversee and strengthen compliance programs across HR, employment law, and regulatory requirements.
• Collaborate closely with Legal and People Operations.
• Monitor adherence to policies, conduct audits, drive compliance training programs, and support investigations and reporting.
• Identify risks and foster a culture of compliance.

Compliance Analyst

Sales

• Lead inside sales development function and drive measurable business growth
• Oversee the entire lead process from first contact to lead pass, ensuring seamless handoff to sales associates
• Maintain and manage the lead pipeline to maximize conversion opportunities
• Assist prospects in selecting the right products by aligning solutions with their business needs (consultative guidance)
• Manage associates to defined performance and activity expectations with regular coaching and accountability
• Conduct planning sessions with associates and create performance plans to drive success and continuous improvement
• Partner with marketing and sales leadership to optimize lead generation strategies and identify new source opportunities
• Leverage NetSuite to track, follow up, and document all leads, lead transfers, and closed opportunities with accuracy
• Ensure disciplined execution in a fast-paced, metrics-driven environment and align team activities with organizational goals

National Sales Manager

• Own the end-to-end sales process from prospecting and lead qualification to product demos, proposal creation, negotiation, and closing
• Understand the unique needs of medical practices and deliver tailored solutions from EHR, practice management, RCM, patient engagement, and telehealth platforms
• Collaborate with marketing and inside sales (SDRs) to generate, qualify, and nurture a steady pipeline of qualified leads
• Conduct persuasive, value-driven virtual demos and presentations to physicians, office managers, and decision-makers
• Accurately forecast and manage opportunities using Salesforce CRM, ensuring timely follow-ups and clear documentation
• Work closely with implementation, support, and customer success teams to ensure smooth onboarding and long-term client satisfaction
• Stay up-to-date on healthcare technology trends, competitive landscape, and regulatory changes
• Consistently meet or exceed monthly and quarterly sales quotas in a high-activity environment

District Sales Manager

Sales Development Rep

• Be the go-to guru for our leads, sparking interest through discovery and sharing product insights with them
• Reaching out and qualifying potential clients to set up meetings for our Account Executives to seal the deal
• Making inbound and outbound calls to our marketing leads

Sales Development Representative

Customer Success Manager

• Role Summary: Are you a proactive and client-focused professional who thrives in a dynamic, relationship-driven environment? AdvancedMD is seeking a motivated Client Success Specialist to strengthen client relationships, drive satisfaction, and support the success of our customers. In this role, you’ll serve as a trusted partner to our clients—acting as their advocate, ensuring seamless communication, and helping them maximize the value of our solutions.
• Beyond day-to-day client interactions, you’ll play a vital role in improving processes, implementing retention strategies, and collaborating across teams to deliver an exceptional client experience. From analyzing feedback to developing training resources, your contributions will directly impact both client success and long-term loyalty.
• This is an exciting opportunity to join a collaborative team where your organizational skills, customer service mindset, and strategic thinking will help shape the future of our client relationships. If you’re detail-oriented, solutions-driven, and passionate about creating meaningful client experiences, we’d love to hear from you.
• Essential Job Duties:
• Process Improvement: Analyze existing processes to identify inefficiencies and areas for improvement. Develop and implement strategies to streamline workflows, increase efficiency, and reduce operational costs. Monitor the effectiveness of implemented changes and iterate as needed
• Client Success Enhancement: Devise and execute initiatives to elevate the overall client success. Act as a liaison between clients and internal teams, ensuring seamless communication and understanding of client needs. Develop and maintain strong client relationships through proactive engagement and feedback mechanisms
• Monitoring and Reporting: Implement monitoring mechanisms to track the progress of process improvements and client satisfaction initiatives. Generate regular reports on key performance indicators related to both processes and client success
• Training and Development: Create and deliver training programs for employees to ensure alignment with optimized processes and enhanced client engagement. Develop training materials and resources to support ongoing skill development and process understanding
• Client Retention and Engagement: Strategize and implement retention programs to ensure client loyalty. Proactively identify opportunities to enhance client engagement and satisfaction. Collaborate with marketing and sales teams to align strategies for client retention
• Strategy Development: Contribute to the development of overarching strategies for both process improvement and client success enhancement. Collaborate with cross-functional teams to align individual strategies with broader organizational goals