Adswerve, Inc.

Manager

• Develop scalable MarTech roadmaps that synchronize with client business targets and long-term expansion.
• Direct enterprise Adobe Experience Cloud initiatives, providing expert guidance during high-stakes strategic consultations.
• Mentor and develop a MarTech Product team to ensure collective excellence.
• Proactively identify client requirements and growth opportunities while mitigating potential project hurdles.
• Ensure the realization of tangible business value across all client engagements.
• Maintain product excellence by overseeing quality assurance and validating technical requirements across the practice.
• Build, optimize, and maintain internal team standards, processes, and knowledge-sharing banks to support team scalability.

Senior Manager, MarTech Product

Customer Success Manager

• Direct Ownership of Growth: Own the commercial roadmap and revenue growth targets for a dedicated pod of high-priority Brand accounts.
• Pipeline Hygiene: Lead pod syncs (Weekly Opp Stand-Ups) to dive into open opportunities and ensure the accuracy of the weighted pipeline.
• White-Space Identification: Partner with Sales/Solutions Engineers to identify upsell triggers for new AdTech/MarTech products and advanced service offerings.
• Sales Narrative Curation: Create and deliver business reviews and pitch decks that move beyond metrics to demonstrate ROI.
• C-Suite Stewardship: Build and map resilient relationships with VP and C-Level stakeholders for key customers, positioning Adswerve as a primary partner in the client’s digital maturity journey.
• Executive Sponsorship: Serve as the Executive Sponsor on at-risk accounts and engage directly with senior stakeholders to rebuild confidence and articulate value.
• Narrative Excellence: Elevate the Adswerve Story by coaching your team to move beyond tactical metrics toward financial outcomes and ROI-driven narratives.
• High-Stakes Negotiation: Personally lead complex, multi-year, or significant uplift contract renewals and pricing negotiations to ensure profitability and mutual value.
• Integrated Solutions Consulting: Guide the team in moving fluidly between Programmatic, Paid Search, and Cloud/Analytics conversations to maximize "share of wallet".
• Market Intelligence: Bring an "Outside-In" perspective by sharing industry trends and competitor intelligence to show clients how peers are leveraging new tech and AI.
• Coach by Doing: Join high-stakes pitches, Business Reviews, and client presentations to model elite sales behaviors and upskill pod members through direct observation and guided autonomy.
• Voice to Leadership: Aggregate front-line Intelligence on service gaps or product needs and communicate them to Executive Leadership to influence the Adswerve roadmap.
• Process Architecture: Improve client engagement models and internal processes to streamline delivery and increase the quality of work across departments.

Client Success Director, Growth Lead

• Manage, mentor, and develop the Digital Media Strategists, providing regular guidance on campaign strategy, client communication, and career growth.
• Oversee resource allocation and bandwidth across the strategy team to ensure optimal support for all client accounts.
• Foster a culture of innovation, encouraging the team to test new channels, tactics, and ad technologies.
• Partner with Client Solution Growth Leads on complex Quarterly Business Reviews (QBRs), translating portfolio-wide performance data into high-level business narratives and forward-looking growth roadmaps.
• Proactively identify overarching industry trends and shifts, advising clients on how to pivot their business and media strategies to maintain a competitive edge.
• Direct the overarching strategy for large-scale integrated media plans across Paid Search, Paid Social, Programmatic, and emerging channels (e.g., CTV, Retail Media).Ensure media strategies are strictly aligned with clients' complex buying stages, target personas, and bottom-line business outcomes.
• Partner with Analytics and Solutions leadership to design and implement advanced, closed-loop measurement frameworks and custom attribution models.
• Guide the Media Services Team in connecting complex media inputs to consumer journey impacts, ensuring narratives resonate with executive revenue leaders.
• Spearhead agency-wide initiatives for channel expansion and creative testing, defining best practices for relevance and performance across the buying journey.

Senior Manager, MarTech Product

Client Success Director, Growth Lead

Manager, Digital Media Strategy