Account Manager
WebChart
Principal Technical Partner Manager
AdRoll, a division of NextRoll
full-time
Posted on:
Location Type: Remote
Location: Remote • California, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $186,007 - $275,965 per year
Job Level
Lead
Tech Stack
JavaScriptPython
About the role
- Work with customer facing and partner teams to identify and integrate partnerships that will drive end-customer success
- Develop and maintain relationships with tech partners; build trust through your deep technical expertise of their platforms and customer needs
- Be an expert on partner offerings and technical capabilities; partner with sales teams to recommend and up-sell partner solutions and deploy or advance successful customer integrations
- Advocate for partner needs and improvements with internal product and partner engineering teams that will benefit end-customers; highlight issues, trends and opportunities for integration enhancements
- Help customers resolve technical issues and roadblocks they encounter with partner solutions working in tandem with solutions engineering and related engineering teams.
- Develop integration guides and best practices to accelerate partner adoption, improve time to-revenue and deliver a great customer experience
Requirements
- 5+ years working with AdTech/marketing technology platforms or API partner and developer programs
- Experience in a Solutions Engineer or Sales Engineer role is strongly preferred
- Experience working with development technologies including Python, JavaScript, REST, OAuth, etc.
- Proficiency in online media, marketing technology and API partner and developer programs
- Proven track record of solving and integrating complex technical problems and providing an excellent experience for customers in the process
- Passionate about partner ecosystems, tech businesses, AI and MCP (Model Context Protocol) trends and opportunities; you enjoy staying informed about industry advances and new innovations in the space.
- Skilled in interacting with sales/partner business leads and technical stakeholders and translating complex customer needs
- Excellent communicator; experience in technical writing
- Outstanding organizational and planning skills, demonstrated ability to work with complex cross-functional teams and prioritize multiple projects simultaneously in a dynamic, high energy growth-minded culture
Benefits
- Competitive salary and equity
- 100% employee coverage for medical, dental and vision premiums
- Short and long term disability benefits at no cost to the employee
- Basic life and AD&D insurance at no cost to the employee
- 401K Plan (Pre-tax and Roth)
- 4 weeks of paid time off and work/life balance
- Up to 12 weeks of paid family leave (care for a family member, bond with a new child, etc.)
- Up to 6 weeks of paid disability leave (up to 12 weeks for pregnancy disability leave)
- Join a community of fellow Rollers as a member of one of our Employee Resource Groups
- Ample opportunities to volunteer with local organizations with NextRoll Gives Back
- For additional benefits not mentioned, visit our Careers page
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
PythonJavaScriptRESTOAuthAPI integrationtechnical problem solvingtechnical writingintegration guidesbest practicescustomer experience
Soft skills
communicationorganizational skillsplanning skillsrelationship buildingtrust buildingcross-functional collaborationcustomer advocacyproblem resolutionsales interactionstakeholder engagement
