Quality Assurance Management: Investigate reports of product quality issues and ensure resolution in accordance with company guidelines and regulatory requirements. Develop and update procedures for documenting complaints and conducting investigations.
Testing: Implement comprehensive testing strategies to ensure product quality. Manage software testing tools and modern technologies. Analyze test results and provide recommendations for improvement.
Auditing: Conduct regular audits to ensure compliance with quality standards. Collaborate with legal audit teams to ensure organizational objectives are met.
Governance, Risk, and Compliance (aGRC): Develop and implement IT governance frameworks. Monitor compliance with local and international regulations. Identify potential risks and establish mitigation strategies.
Requirements
Experience in quality assurance, with a strong understanding of standards like ISO-9001.
Strong analytical and problem-solving skills.
Familiarity with defect management and software testing tools.
Ability to work in cross-functional teams and engage with stakeholders.