Compose.ly

Technical Writer, Policies, Procedures & Work Instructions

Compose.ly

contract

Posted on:

Origin:  • 🇺🇸 United States • Arizona, California, Florida, Illinois

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Salary

💰 $25 - $35 per hour

Job Level

Mid-LevelSenior

About the role

  • We are seeking an experienced Technical Writer to create and standardize operational documentation, including policies, procedures, and work instructions.
  • This role is ideal for someone with prior experience in manufacturing, med devices, or other regulated industries who can quickly produce high-quality, audit-ready documentation with minimal supervision.
  • You’ll work directly with a project lead, filtering information from subject matter experts and translating it into clear, consistent, active-voice documentation that meets QMS and certification requirements (ISO 9001, DNV Advanced Sterile Processing Certification (ASPC) Requirements, and a few other professionally recognized industry standards (OSHA, CDC, ANSI, AAMI, etc.).
  • This is a hands-on, fast-paced contract role with heavier hours in Month 1 to meet audit deadlines, then potentially shifting to a steady monthly retainer for ongoing documentation needs until the project is finished.
  • Scope and Duration Hours: Month 1: 60-hour monthly retainer with potential to increase based on quality of work and time it takes to complete.
  • Responsibilities: Work closely with the Quality team lead to produce clear, consistent technical documentation from SME input.
  • Create new policies, procedures, and work instructions for: New software systems (e.g., instrument tracking system, eQMS tools) Certification requirements
  • Standardized operational processes across multiple facilities
  • Maintain a consistent voice, structure, and formatting across all documents.
  • Follow standard technical writing practices, which include but are not limited to the following: Applying active voice; Avoiding personal pronouns; Avoiding jargon; and Ensuring compliance with established templates.
  • Review existing documents for accuracy, clarity, and consistency.
  • Provide professional feedback to improve the team’s technical writing standards.
  • Meet tight deadlines for upcoming audits and prepare materials for long-term scalability.
  • About Our Client: Our client is an offsite surgical instrument sterilization company operating across multiple U.S. facilities, including California, Florida, Illinois, and Arizona, with plans to grow and scale.
  • Their work ensures hospitals and outpatient clinics receive safe, sterile, and fully prepared surgical instruments, on time, every time.
  • Following two major acquisitions, the organization has rapidly grown from two to five facilities, and they are building a unified Quality Department to support scaling operations.
  • They are preparing for upcoming audits and implementing a new Quality Management System (QMS), which requires a significant volume of new, standardized documentation.
  • Their goal is to establish clear, consistent policies, procedures, and work instructions across all facilities to support both compliance and growth.

Requirements

  • Proven experience in technical writing for policies, procedures, and work instructions—preferably in manufacturing, med devices, or other regulated industries.
  • Strong familiarity with Quality Management Systems (QMS) and documentation standards.
  • Ability to translate complex SME knowledge into clear, compliant documentation.
  • Highly self-directed, resourceful, and able to work with minimal supervision.
  • Comfortable with direct, constructive feedback and fast turnaround times.
  • Strong attention to detail, grammar, and formatting.
  • Proficiency in MS Word; experience working within structured templates.
  • Preferred Experience with ISO 9001 or similar certifications.
  • Knowledge of sterilization, instrument processing, or healthcare operations.
  • Prior work on cross-location operational standardization projects.