Adolescent Wellness Academy

Executive Assistant

• Take ownership of executive inbox management: flag, action, organize, and keep priorities moving on behalf of the Co-CEOs
• Own financial administrative tasks including invoice processing, accounts payable, credit card reconciliation, and expense categorization
• Review, organize, and maintain contracts, agreements, and sensitive organizational documents
• Support medical credentialing processes and documentation across both organizations
• Assist with software setup, CRM integrations, and platform management; serving as a reliable resource for system questions across the org
• Process daily fax and mail intake, routing items appropriately and keeping nothing in the queue
• Build and maintain Excel trackers, reports, and operational spreadsheets
• Contribute to special projects as organizational needs evolve
• Support internal operations including agendas, meeting notes, correspondence, and cross-departmental coordination

Bilingual

• Respond to all new inquiries same day via phone and email
• Conduct consultative intake calls to assess needs, gather information, and determine program fit
• Manage a personal admissions pipeline from first contact through enrollment; report pipeline status weekly
• Meet and exceed individual enrollment targets
• Complete outbound follow-up on warm leads, pending applications, and stalled prospects
• Schedule enrollment appointments with at least 48 hours' notice; keep team updated on changes
• Ensure all enrollment documentation is complete and filed by end of business on enrollment date
• Maintain same-day CRM documentation on all contacts and activity
• Build and maintain referral source relationships over time; document all contacts same day

Bilingual Behavioral Health Admissions Coordinator

Account Executive

• Manage a personal lead pipeline from first contact through enrollment
• Respond to all new inquiries same-day; conduct outbound follow-up with urgency and consistency
• Lead consultative conversations that uncover client goals, address concerns, and move toward a decision
• Meet and exceed individual enrollment targets; report pipeline status weekly
• Schedule and coordinate virtual consultations and enrollment appointments
• Maintain accurate, same-day CRM records on all contacts and activity
• Build referral relationships with external partners over time
• Represent the organization professionally across all written and verbal communication

Bilingual Enrollment Sales Consultant

Administrative Assistant

• Manage the Co-CEO's calendar, appointments, and scheduling across multiple priorities
• Track action items, deadlines, and follow-ups to ensure nothing gets missed
• Build and maintain Excel trackers, reports, and operational spreadsheets
• Prepare agendas, meeting notes, and recap summaries for internal meetings
• Draft and organize correspondence, memos, and internal communications
• Coordinate with department leads and clinical directors across AWA and PRC locations
• Handle day-to-day administrative tasks and special projects as directed
• Communicate professionally on behalf of executive leadership in both English and Spanish