Bilingual Behavioral Health Admissions Coordinator

Adolescent Wellness Academy

Bilingual Behavioral Health Admissions Coordinator managing admissions inquiries and processes. Ensure smooth enrollment for clients while providing compassionate support in a fully remote role.

Posted 6/2/2026full-timeRemote • Florida • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Respond to all new inquiries same day via phone and email
Conduct consultative intake calls to assess needs, gather information, and determine program fit
Manage a personal admissions pipeline from first contact through enrollment; report pipeline status weekly
Meet and exceed individual enrollment targets
Complete outbound follow-up on warm leads, pending applications, and stalled prospects
Schedule enrollment appointments with at least 48 hours' notice; keep team updated on changes
Ensure all enrollment documentation is complete and filed by end of business on enrollment date
Maintain same-day CRM documentation on all contacts and activity
Build and maintain referral source relationships over time; document all contacts same day

Requirements

What you’ll need

2+ years in behavioral health admissions, healthcare sales, recruiting, or a high-volume client-facing role
Track record of meeting or exceeding conversion or enrollment targets
Familiarity with the behavioral health or treatment industry preferred
CRM proficiency required
Consultative communicator — you listen first, then guide
Empathetic and steady in emotionally charged conversations
Highly responsive, self-directed, and accountable in a remote environment
Bachelor's degree encouraged; minimum 24 college credit hours required.

Benefits

Comp & perks

Competitive base + performance incentives
Fully Remote

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRM proficiencyenrollment documentationconsultative communicationpipeline managementoutbound follow-upconversion tracking

Soft Skills

empathetic communicationself-directedaccountabilityhighly responsiveconsultative approach

Certifications

Bachelor's degree24 college credit hours