Adobe

Program Manager, Client Services

Adobe

full-time

Posted on:

Location Type: Hybrid

Location: San FranciscoCaliforniaIllinoisUnited States

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Salary

💰 $95,100 - $171,100 per year

Tech Stack

About the role

  • Drive the customer’s enterprise solution development and implementations by means of the Adobe Experience Cloud
  • Partner with Adobe’s customers to understand their priorities and objectives
  • Lead a multi-disciplined delivery team from Adobe
  • Own delivery and acceptance of the program scope as defined in statements of work
  • Govern overall standards across the project team
  • Act as single point of accountability for the client
  • Achieve customer satisfaction through successful delivery
  • Coordinate critical issue resolution across Adobe
  • Capture and communicate experiences in formal post-mortems

Requirements

  • Minimum 3 – 5 years of prior experience in a client-facing Project Management role
  • Knowledge of Web Content Management, Rich internet applications, Web & Social Analytics, online Ad Targeting and content Personalization solutions
  • Excellent problem-solving skills
  • Professional demeanor and ability to interact with diverse teams
  • Strong verbal, presentation and written communication skills
  • Solid understanding of custom software development processes and engagement methodologies
  • Ability to manage in an environment of ambiguity with diverse partners
  • Willingness to travel up to 50%
  • BS/BA Degree or equivalent experience.
Benefits
  • Health insurance
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Project ManagementWeb Content ManagementRich Internet ApplicationsWeb AnalyticsSocial AnalyticsOnline Ad TargetingContent PersonalizationCustom Software DevelopmentEngagement Methodologies
Soft Skills
Problem-solvingProfessional demeanorInterpersonal skillsVerbal communicationPresentation skillsWritten communicationAbility to manage ambiguityTeam collaboration