
Program Manager, Client Services
Adobe
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • Illinois • United States
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Salary
💰 $95,100 - $171,100 per year
Tech Stack
About the role
- Drive the customer’s enterprise solution development and implementations by means of the Adobe Experience Cloud
- Partner with Adobe’s customers to understand their priorities and objectives
- Lead a multi-disciplined delivery team from Adobe
- Own delivery and acceptance of the program scope as defined in statements of work
- Govern overall standards across the project team
- Act as single point of accountability for the client
- Achieve customer satisfaction through successful delivery
- Coordinate critical issue resolution across Adobe
- Capture and communicate experiences in formal post-mortems
Requirements
- Minimum 3 – 5 years of prior experience in a client-facing Project Management role
- Knowledge of Web Content Management, Rich internet applications, Web & Social Analytics, online Ad Targeting and content Personalization solutions
- Excellent problem-solving skills
- Professional demeanor and ability to interact with diverse teams
- Strong verbal, presentation and written communication skills
- Solid understanding of custom software development processes and engagement methodologies
- Ability to manage in an environment of ambiguity with diverse partners
- Willingness to travel up to 50%
- BS/BA Degree or equivalent experience.
Benefits
- Health insurance
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Project ManagementWeb Content ManagementRich Internet ApplicationsWeb AnalyticsSocial AnalyticsOnline Ad TargetingContent PersonalizationCustom Software DevelopmentEngagement Methodologies
Soft Skills
Problem-solvingProfessional demeanorInterpersonal skillsVerbal communicationPresentation skillsWritten communicationAbility to manage ambiguityTeam collaboration