Manage senior and principal architects to deliver outcomes for customers enrolled in the Integrated Services program.
Ensure customer architectures, roadmaps, and activations are aligned to business objectives.
Lead customer outcomes for Integrated Services, acting in a sponsorship capacity.
Partner with Sales leadership and account teams to communicate architectural progress and unblock technical risks.
Maintain operational cadence for reporting customer health, architecture progress, deliverable status, and risks.
Attract, identify, recruit, hire, onboard, motivate, grow, and retain top architect talent.
Coach architects to operate as trusted advisors across IT and business leadership.

Requirements

5+ years of architecture experience in one or more of: enterprise architecture, data architecture, content architecture, or experience ecosystem architecture.
5+ years of software presales or sales experience and/or customer-facing technical leadership experience driving outcomes in a recurring services model.
5+ years of people management experience, leading senior/principal-level technical teams.
Strong executive presence; excellent presentation and documentation skills; ability to communicate complex ideas clearly to both technical and business audiences.
Ability to operate in a fast-paced, rapidly changing environment where processes and procedures may evolve as the subscription program scales.
Outstanding analytical and problem-solving skills: conducting research, developing hypotheses, synthesizing recommendations, and driving decisions.
Strong interpersonal skills; history of working optimally with people at all levels and across functions.
Familiarity with Adobe products, especially Adobe Experience Platform and Adobe Experience Cloud / Marketing Cloud solutions.
Working knowledge of modern architectural trends across Data, Content, and Journeys, including identity, activation, orchestration, governance, and integration patterns.

Benefits

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development
Bonuses

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

enterprise architecturedata architecturecontent architectureexperience ecosystem architecturesoftware presalescustomer-facing technical leadershippeople managementanalytical skillsproblem-solving skillsarchitectural trends

Soft Skills

executive presencepresentation skillsdocumentation skillscommunication skillsinterpersonal skillscoachingmotivatingretaining talentworking across functionsadaptability