Adobe

Enterprise Account Director, Digital Media

Adobe

full-time

Posted on:

Location Type: Remote

Location: CaliforniaColoradoUnited States

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Salary

💰 $229,000 - $369,600 per year

Job Level

About the role

  • Maintain and grow existing client base including expansion of new offerings.
  • Drive specific product revenue in the territory.
  • Build strong, lasting relationships with customers by understanding their needs and business objectives.
  • Perform outbound contact to existing customers to sell additional solutions.
  • Acquire and maintain a working knowledge of the complete capabilities of our solution offerings.
  • Convert customer challenges into new opportunities.
  • Maintain an active pipeline of forecasted opportunities to meet monthly, quarterly and annual quota objectives.
  • Improve overall customer satisfaction in assigned customer accounts.
  • Work with various groups within Adobe (Product, Marketing, Finance and Engineering) to provide customer feedback and drive revenue opportunities in the region.

Requirements

  • Minimum 10+ years proven track record of field account management/account executive experience.
  • Proven Track record selling Complex Enterprise Solutions.
  • Ability to forge and maintain good business relationships.
  • Demonstrated analytical and computer skills.
  • Excellent communication and presentations skills with top-notch customer service approach.
  • Proven experience in using quantitative and qualitative analysis to assess customer relationships and make recommendations for each account.
  • Ability to remain calm in a fast-paced work environment and to demonstrate thoughtful leadership in assessing problems/ opportunities and recommending an approach to solving problems and pursuing opportunities.
  • Ability to work successfully in a team environment with your Adobe ecosystem including Renewals Specialists, Product Specialists, CSM’s, Solution Consultants and Field Marketing.
  • Creative problem-solving approach.
  • Experience in selling technology.
Benefits
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
field account managementaccount executive experienceselling complex enterprise solutionsquantitative analysisqualitative analysiscustomer relationship management
Soft Skills
relationship buildingcommunication skillspresentation skillscustomer serviceanalytical skillsproblem-solvingleadershipteam collaboration