
Enterprise Account Director, Digital Media
Adobe
full-time
Posted on:
Location Type: Remote
Location: California • Colorado • United States
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Salary
💰 $229,000 - $369,600 per year
Job Level
About the role
- Maintain and grow existing client base including expansion of new offerings.
- Drive specific product revenue in the territory.
- Build strong, lasting relationships with customers by understanding their needs and business objectives.
- Perform outbound contact to existing customers to sell additional solutions.
- Acquire and maintain a working knowledge of the complete capabilities of our solution offerings.
- Convert customer challenges into new opportunities.
- Maintain an active pipeline of forecasted opportunities to meet monthly, quarterly and annual quota objectives.
- Improve overall customer satisfaction in assigned customer accounts.
- Work with various groups within Adobe (Product, Marketing, Finance and Engineering) to provide customer feedback and drive revenue opportunities in the region.
Requirements
- Minimum 10+ years proven track record of field account management/account executive experience.
- Proven Track record selling Complex Enterprise Solutions.
- Ability to forge and maintain good business relationships.
- Demonstrated analytical and computer skills.
- Excellent communication and presentations skills with top-notch customer service approach.
- Proven experience in using quantitative and qualitative analysis to assess customer relationships and make recommendations for each account.
- Ability to remain calm in a fast-paced work environment and to demonstrate thoughtful leadership in assessing problems/ opportunities and recommending an approach to solving problems and pursuing opportunities.
- Ability to work successfully in a team environment with your Adobe ecosystem including Renewals Specialists, Product Specialists, CSM’s, Solution Consultants and Field Marketing.
- Creative problem-solving approach.
- Experience in selling technology.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
field account managementaccount executive experienceselling complex enterprise solutionsquantitative analysisqualitative analysiscustomer relationship management
Soft Skills
relationship buildingcommunication skillspresentation skillscustomer serviceanalytical skillsproblem-solvingleadershipteam collaboration