Senior Employee & Labor Relations Ops Lead
Adobe
full-time
Posted on:
Location Type: Office
Location: San Jose • California • United States
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Salary
💰 $133,400 - $248,400 per year
Job Level
About the role
- Build, implement, and continuously improve ELR operational frameworks, governance models, processes, and performance metrics throughout all regions.
- Establish and lead operational rhythms (dashboards, metrics, case taxonomy, playbooks, business reviews) to drive accountability, visibility, and data-informed decision making.
- Standardize documentation, case processes, and technology enablement to streamline ELR delivery globally.
- Build and manage a small global operations team responsible for project management, reporting, tools, and process optimization.
- Partner with People Analytics and Systems teams to develop dashboards and insights related to case trends, risk indicators, and workforce shifts.
- Translate complex ELR data into actionable insights and executive-ready narratives that inform global people strategy.
- Ensure alignment with regional regulatory requirements, employee representative obligations, and company policies.
- Serve as the primary ELR representative in enterprise initiatives impacting workforce data, case management systems, or reorganization planning.
- Build strong partnerships with regional ELR leaders to ensure consistency, scalability, and continuous feedback loops.
Requirements
- 10+ years of experience in Employee & Labor Relations, HR Operations, Strategic Operations, Program Management or related field in a highly matrixed, global organization
- Demonstrable experience leading operational excellence, large-scale program management, or transformation initiatives within HR or ER/LR.
- Deep understanding of global employment practices, HR processes and workflows, and organizational change processes.
- Demonstrated success in using data and technology to drive insights, automation, and decision-making.
- Excellent executive communication skills with experience presenting to senior leadership and managing global partners.
- Strong project management, analytical, and process design capabilities.
- Experience leading teams and working across geographies, cultures, and matrixed environments.
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operational frameworksgovernance modelsperformance metricsproject managementdata analysisprocess optimizationcase management systemsHR processesorganizational changeautomation
Soft skills
executive communicationleadershipanalytical skillspartnership buildingcross-cultural collaborationstrategic thinkingaccountabilityvisibilityfeedback loopsdecision-making