adm Group

Senior Account Manager

adm Group

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Senior

About the role

  • As a Senior Account Manager, you will play a crucial role in overseeing the management and growth of your account.
  • Responsible for achieving commercial targets, delivering “new from existing” client growth, and ensuring executional excellence in collaboration with colleagues across support functions.
  • Inspire and excite our clients and deliver on key commercial principles for both client and adm.
  • Act as senior point of contact for clients on day-to-day matters and cultivate and maintain strong relationships.
  • Lead client meetings, presentations, and workshops to review campaign performance and identify growth opportunities.
  • Deliver best in class service to clients; understand brands, objectives, and industry dynamics to develop strategies driving business growth.
  • Identify client efficiencies in procurement patterns, buying cycles, and product category focus.
  • Drive client sales, ensuring profit budgets are exceeded and costs are controlled.
  • Monitor activity to ensure deliverables are on target, on brand, and delivered on time, to quality and within budget.
  • Manage multiple projects, prioritize independently, and escalate challenges with solutions.
  • Coordinate with internal teams and external partners ensuring sign-offs and deadlines are met.
  • Execute Sustainability agenda and achieve key metrics concerning GHG emissions, water consumption, recyclability, and more.
  • Collaborate with clients to translate preferences and objectives into actionable briefs.
  • Review and provide feedback on creative concepts and samples.
  • Analyze management information, financial, and sales reports to ensure internal objectives and client SLAs are met.
  • Prepare regular reports and presentations for clients with insights and strategic recommendations for optimization.

Requirements

  • 7+ years of experience working for a print/promotional product, or procurement outsource agency, servicing CPG/retail client brand teams.
  • Experience with POS procurement, production, and planning preferred.
  • Prior leadership/management experience required.
  • Proven success growing and maintaining business and driving top-line revenue growth and margin enhancement.
  • Extensive experience engaging and influencing cross functionally, particularly across multiple client marketing / brand teams and internal supply chain teams.
  • Exceptional detail-oriented skills; proficient in Excel, Word and PowerPoint.
  • Strong project management skills.