As a Senior Account Manager, you will play a crucial role in overseeing the management and growth of your account.
Responsible for achieving commercial targets, delivering “new from existing” client growth, and ensuring executional excellence in collaboration with colleagues across support functions.
Inspire and excite our clients and deliver on key commercial principles for both client and adm.
Act as senior point of contact for clients on day-to-day matters and cultivate and maintain strong relationships.
Lead client meetings, presentations, and workshops to review campaign performance and identify growth opportunities.
Deliver best in class service to clients; understand brands, objectives, and industry dynamics to develop strategies driving business growth.
Identify client efficiencies in procurement patterns, buying cycles, and product category focus.
Drive client sales, ensuring profit budgets are exceeded and costs are controlled.
Monitor activity to ensure deliverables are on target, on brand, and delivered on time, to quality and within budget.
Manage multiple projects, prioritize independently, and escalate challenges with solutions.
Coordinate with internal teams and external partners ensuring sign-offs and deadlines are met.
Execute Sustainability agenda and achieve key metrics concerning GHG emissions, water consumption, recyclability, and more.
Collaborate with clients to translate preferences and objectives into actionable briefs.
Review and provide feedback on creative concepts and samples.
Analyze management information, financial, and sales reports to ensure internal objectives and client SLAs are met.
Prepare regular reports and presentations for clients with insights and strategic recommendations for optimization.
Requirements
7+ years of experience working for a print/promotional product, or procurement outsource agency, servicing CPG/retail client brand teams.
Experience with POS procurement, production, and planning preferred.
Prior leadership/management experience required.
Proven success growing and maintaining business and driving top-line revenue growth and margin enhancement.
Extensive experience engaging and influencing cross functionally, particularly across multiple client marketing / brand teams and internal supply chain teams.
Exceptional detail-oriented skills; proficient in Excel, Word and PowerPoint.