Account Manager
Kooner Fleet Management Solutions
Job Level
Senior
About the role
- As a Senior Account Manager, you will play a crucial role in overseeing the management and growth of your account.
- Responsible for achieving commercial targets, delivering “new from existing” client growth, and ensuring executional excellence in collaboration with colleagues across support functions.
- Inspire and excite our clients and deliver on key commercial principles for both client and adm.
- Act as senior point of contact for clients on day-to-day matters and cultivate and maintain strong relationships.
- Lead client meetings, presentations, and workshops to review campaign performance and identify growth opportunities.
- Deliver best in class service to clients; understand brands, objectives, and industry dynamics to develop strategies driving business growth.
- Identify client efficiencies in procurement patterns, buying cycles, and product category focus.
- Drive client sales, ensuring profit budgets are exceeded and costs are controlled.
- Monitor activity to ensure deliverables are on target, on brand, and delivered on time, to quality and within budget.
- Manage multiple projects, prioritize independently, and escalate challenges with solutions.
- Coordinate with internal teams and external partners ensuring sign-offs and deadlines are met.
- Execute Sustainability agenda and achieve key metrics concerning GHG emissions, water consumption, recyclability, and more.
- Collaborate with clients to translate preferences and objectives into actionable briefs.
- Review and provide feedback on creative concepts and samples.
- Analyze management information, financial, and sales reports to ensure internal objectives and client SLAs are met.
- Prepare regular reports and presentations for clients with insights and strategic recommendations for optimization.
Requirements
- 7+ years of experience working for a print/promotional product, or procurement outsource agency, servicing CPG/retail client brand teams.
- Experience with POS procurement, production, and planning preferred.
- Prior leadership/management experience required.
- Proven success growing and maintaining business and driving top-line revenue growth and margin enhancement.
- Extensive experience engaging and influencing cross functionally, particularly across multiple client marketing / brand teams and internal supply chain teams.
- Exceptional detail-oriented skills; proficient in Excel, Word and PowerPoint.
- Strong project management skills.
