Manager, Global Account Service
adidas
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $83,000 - $125,000 per year
About the role
- Interact with internal key interfaces and external key accounts to provide and process first class service
- Ensure comprehensive, fast, and reliable service for key accounts and sales managers
- Drive and lead EDI processes, review customer EDI manuals
- Review and update the order book, ensuring maximum stock allocation to achieve on-time deliveries
- Support the Senior Manager in team training initiatives
- Assist Credit Management Specialists and Sales Managers with payment status and historical data
- Drive and lead local projects related to outbound deliveries from distribution centers
Requirements
- Commercial education in the administration field or a bachelor’s degree in marketing/supply chain/logistics/IT
- Minimum 5 years’ experience in B2B Account service, sport or consumer goods industry
- Advanced Microsoft-Office Skills
- Advanced EDI knowledge
- Advanced SAP Knowledge
- Fluent in English – Spanish and Italian are of advantage
- Strong team player with proven ability to work cross functional
Benefits
- Health insurance
- 401k plan and Stock Purchase Plan with employer match
- Education assistance
- Generous Leave policies including 12 weeks of paid parental leave
- Annual bonus based on company and personal performance
- Prorated flexible time off that increases with years of service
- Twelve paid holidays throughout the calendar year
- Service Time Off during milestone years
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
EDISAPMicrosoft OfficeB2B Account ServiceLogisticsSupply Chain ManagementData AnalysisOrder ManagementCustomer ServiceProject Management
Soft Skills
Team PlayerCross-Functional CollaborationCommunicationTrainingProblem SolvingInterpersonal SkillsLeadershipOrganizational SkillsAdaptabilityAttention to Detail
Certifications
Bachelor's Degree in MarketingBachelor's Degree in Supply ChainBachelor's Degree in LogisticsBachelor's Degree in IT