Credit and Collections Manager
adidas
full-time
Posted on:
Location Type: Office
Location: Bogota • Colombia
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Tech Stack
About the role
- Responsible for the service delivery of the team that handles the credit management processes serving the NAM customers
- Build and establish a trustful relationship with the NAM and GBS Business Partners
- Foster a collaborative environment by actively engaging with other GBS managers
- Develop and coach the team by providing continuous feedback
- Act as a support and backup to the O2C Director and/or O2C Senior Manager
- Drive continuous improvement in the O2C team by introducing Lean principles
- Support the design, develop and implementation process standardization, harmonization and automation
- Support the internal controls process and advice on improvement areas
- Provide comprehensive expertise and knowledge on operational processes
Requirements
- Bachelor’s degree in business administration, Accounting, Finance or Economics
- 5+ years of relevant experience in an O2C Manager role, such as Customer Lifecycle, Cash Application, Credit and Collections, and/or Claims
- Proven experience in leading, mentoring and developing high performance teams
- Ability to think strategically and make decisions with a long-term vision
- Experience with continuous improvement methodologies and root cause analysis
- Experience leading and driving projects aimed at improving O2C processes
- Advanced capabilities in English and Spanish (written and spoken)
- Advanced knowledge in MS Office and SAP ERP systems.
Benefits
- Professional development
- Support for continuous improvement initiatives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
O2C processescredit managementcontinuous improvement methodologiesroot cause analysisprocess standardizationprocess harmonizationprocess automationcash applicationcredit and collectionsclaims management
Soft skills
team leadershipmentoringstrategic thinkingdecision makingcollaborationrelationship buildingcoachingfeedback provisionengagementtrust building