Credit and Collections Manager
adidas
full-time
Posted on:
Location Type: Office
Location: Bogota • Colombia
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Tech Stack
About the role
- Responsible for the service delivery of the team that handles the credit management processes serving the NAM customers
- Build and establish a trustful relationship with the NAM and GBS Business Partners
- Foster a collaborative environment by actively engaging with other GBS managers
- Develop and coach the team by providing continuous feedback
- Act as a support and backup to the O2C Director and/or O2C Senior Manager
- Drive continuous improvement in the O2C team by introducing Lean principles
- Support the design, develop and implementation process standardization, harmonization and automation
- Support the internal controls process and advice on improvement areas
- Provide comprehensive expertise and knowledge on operational processes
Requirements
- Bachelor’s degree in business administration, Accounting, Finance or Economics
- 5+ years of relevant experience in an O2C Manager role, such as Customer Lifecycle, Cash Application, Credit and Collections, and/or Claims
- Proven experience in leading, mentoring and developing high performance teams
- Ability to think strategically and make decisions with a long-term vision
- Experience with continuous improvement methodologies and root cause analysis
- Experience leading and driving projects aimed at improving O2C processes
- Advanced capabilities in English and Spanish (written and spoken)
- Advanced knowledge in MS Office and SAP ERP systems.
Benefits
- Professional development
- Support for continuous improvement initiatives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
O2C processescredit managementcontinuous improvement methodologiesroot cause analysisprocess standardizationprocess harmonizationprocess automationcash applicationcredit and collectionsclaims management
Soft Skills
team leadershipmentoringstrategic thinkingdecision makingcollaborationrelationship buildingcoachingfeedback provisionengagementtrust building