Adepto Technical Recruitment Limited

Administration

• **Key Responsibilities**
• - Process customer orders accurately and within agreed service levels.
• - Maintain and update customer records, pricing data, and product information within internal systems.
• - Monitor open orders, shipments, and delivery schedules to ensure timely fulfillment.
• - Support issue resolution by liaising with logistics, sales, supply chain, and customer service teams.
• - Generate reports, dashboards, and performance metrics as required.
• - Ensure compliance with internal controls, policies, and quality standards.
• - Assist with system changes, testing, and process improvements related to TCS operations.
• - Provide administrative support to the wider TCS and Customer Service teams.
• - Handle customer queries professionally via phone and email when required.

TCS Administrator

• Manage and maintain the LMS platform, ensuring system functionality, uptime, and performance.
• Create and manage user accounts, roles, permissions, and enrollments.
• Upload, organize, and update learning content, courses, modules, and assessments.
• Customize the LMS interface and features to align with organizational needs and branding.
• Test and troubleshoot technical issues, liaising with IT or vendors when needed.
• Generate and analyze reports on learner progress, course completion, and system usage.
• Support end-users, including instructors, learners, and managers, via helpdesk or training.
• Ensure data integrity and security, including compliance with privacy and learning regulations.
• Stay up to date with LMS updates, features, and best practices, implementing improvements as needed.

LMS Administrator

Financial Planning and Analysis

• Preparation and verification of financial documents, including invoices and payment requests.
• Assisting with bank reconciliations and financial reporting activities.
• Responding to vendor inquiries and maintaining positive vendor relationships.
• Assisting in the preparation of budgets and forecasts.
• Maintaining accurate financial records and filing systems.
• Collaborating with other departments to streamline financial processes.
• Participating in audits and ensuring compliance with financial regulations.
• Utilizing financial software to process transactions and report financial data.

Finance Administrator

• Provide administrative support to the HSE team at Diversey Cotes Park site.
• Monitor, track, chase, and help close out outstanding HSE actions and corrective measures.
• Liaise with internal teams to ensure timely updates and accurate flow of information.
• Maintain accurate records, reports, and documentation to support site compliance.
• Assist in coordinating site safety initiatives, audits, and meetings.
• Ensure progress is tracked and maintain clear communication across internal teams.

Health and Safety Administrator

Analyst

• Assist in developing and refining benefits strategies aligned with company goals and employee needs.
• Support the design and rollout of new benefits programs and enhancements to existing offerings.
• Conduct market research and benchmarking to ensure competitiveness and relevance.
• Stay informed on legislative changes and assist in implementing necessary updates.
• Assist in managing relationships with benefits brokers, vendors, and service providers.
• Support contract reviews, performance evaluations, and issue resolution.
• Help coordinate broker and vendor meetings and maintain service quality standards.
• Help develop clear and engaging communication materials (e.g., brochures, guides, FAQs).
• Support benefits enrollment campaigns and employee education efforts.
• Gather employee feedback to improve benefits offerings and satisfaction.
• Track and analyze benefits-related expenses and trends.
• Assist in forecasting and reporting to support financial planning.
• Collect and analyze data on benefits utilization and program effectiveness.
• Provide insights to optimize benefits offerings and employee experience.
• Support regional projects aimed at harmonising and integrating benefits programs.
• Collaborate with cross-functional teams to streamline processes and align offerings with company standards.

TCS Administrator

LMS Administrator

Finance Administrator

Health and Safety Administrator

Senior Benefits Analyst