Addus HomeCare

Account Executive

• Develop and maintain relationships with physicians, hospitals, skilled nursing facilities management, discharge planners, and case managers to generate PCS Caregiver referrals
• Adheres to organizations policy and procedures acts as a role model within and outside the agency performs duties as workload necessitates maintains a positive and respectful attitude
• Educates physician offices/groups, hospitals, skilled nursing facilities management, discharge planners and case managers on the benefits of personal Home Care Services
• Use customer service and sales skills and knowledge to attract and maintain business relationships
• Contacts all leads in a timely manner and follows up with leads on a weekly basis
• Builds relationships with the community, professional organizations, customers and clients to build a consistent source of referrals
• Conducts pre-discharge hospital or skilled nursing facility visits at the clients request to determine need
• Conducts informational meeting with prospective clients to understand their needs and inform them of personal Home Care Services

Home Care Account Executive

• Develop and maintain relationships with physicians, hospitals, skilled nursing facilities management, discharge planners, and case managers to generate PCS Caregiver referrals
• Educate physician offices/groups, hospitals, skilled nursing facilities management, discharge planners and case managers on the benefits of personal Home Care Services
• Use customer service and sales skills and knowledge to attract and maintain business relationships
• Conduct pre-discharge hospital or skilled nursing facility visits at the client's request to determine need
• Conduct informational meetings with prospective clients to understand their needs and inform them of personal Home Care Services
• Responsible for initiating a service agreement with individuals coming on service
• Responsible for maintaining and documenting marketing expenditures and submitting expense reports in a timely manner
• Assist with public relations outreach through speaking engagements in services and other involvement in community organizations, trade shows and co-marketing with allied healthcare professionals
• Ensure effective communication and collaboration with branch staff and field sales resources

Manager

• Receives case referrals
• Reviews available patient information related to case, including disciplines required, to determine home care needs
• Assigns appropriate clinicians to case
• Reviews and evaluates each case by reviewing the services provided by clinicians, conferences, record review, discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services, and is available at all times during operating hours to assist clinicians as appropriate
• Reviews patients clinical diagnosis, medications, procedures and clinical course
• Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing plan of care
• Conducts or assists with quarterly record reviews and communicates findings and recommendations to Executive Director and appropriate organization personnel
• Assists in the formulation, revision, implementation, and evaluation of policies and procedures, as well as strategic goals and objectives

Home Care Account Executive

Home Care Account Executive

RN Clinical Services Manager