Addendum

Support Engineer

• Serve as the primary point of contact for SWIFT-related incidents, analyzing, troubleshooting, and resolving issues at L3/L4 support levels.
• Monitor and maintain SWIFT infrastructure performance and availability to meet SLA requirements.
• Plan and support deployment activities including updates, migrations, and configuration changes related to SWIFT environments.
• Collaborate with cross-functional teams (operations, compliance, engineering) to ensure smooth SWIFT message flows and integration.
• Work with Linux-based systems primarily from a user/administrative perspective (no development required).
• Propose and assist in implementing process improvements and system optimizations to increase reliability and efficiency.
• Participate in on-call rotations and occasional weekend support during critical updates or migrations (approximately once every 1.5 months).
• Document incidents, resolutions, and knowledge base articles to improve team efficiency.

Lead Support Engineer, SWIFT Payments

Technical Project Manager

• Lead technical projects related to system decommissioning, infrastructure upgrades, and application/data migrations.
• Deliver projects on time, within scope, and to quality standards.
• Identify, track, and mitigate risks and issues throughout the project lifecycle.
• Coordinate dependencies across infrastructure, application, security, data, and vendors.
• Maintain structured project documentation aligned with IT and security standards.
• Ensure smooth handover to operations with knowledge transfer and documentation.
• Collaborate with business owners, IT leads, and external vendors to align objectives and plans.
• Facilitate decision-making and ensure transparent communication of risks, blockers, and issues.
• Manage vendor deliverables and contractual commitments.
• Provide regular project status reports to steering groups and senior stakeholders.
• Develop and manage cutover and rollback plans for critical activities.
• Coordinate UAT, post-migration validation, and hypercare activities.
• Support stakeholders with change management and communication.

Senior IT Project Manager

Architect

• Define and design end-to-end Oracle EBS architecture, covering financials, supply chain, HR, and other core modules.
• Lead system integration efforts between Oracle EBS and other enterprise platforms.
• Drive solution design workshops with business stakeholders to translate requirements into technical architectures.
• Provide architectural governance and best practices for Oracle EBS customizations, extensions, interfaces, and reporting (CEMLI).
• Oversee upgrades, migrations, and roadmaps (R12 to R12.2, or transition to Oracle Fusion/Cloud ERP).
• Ensure high performance, scalability, and security across Oracle EBS environments.
• Mentor and guide cross-functional teams, offering technical leadership throughout project lifecycles.
• Conduct performance tuning, troubleshoot complex issues, and ensure long-term system sustainability.

Oracle E-Business Suite Architect

QA Engineer

• Develop and execute test plans and test cases based on product requirements and specifications.
• Perform manual and automated testing to detect defects, usability issues, or performance bottlenecks.
• Report, document, and track defects using industry-standard bug tracking tools.
• Collaborate with developers and architects to understand features and technical implementations.
• Conduct regression, integration, and performance testing to ensure stability and scalability.
• Drive compliance with QA best practices and continuously improve QA processes, tools, and frameworks.

Senior QA Engineer

• Develop and execute test plans and test cases based on product requirements and specifications
• Perform manual and automated testing to detect defects, usability issues, or performance bottlenecks
• Report, document, and track defects using industry-standard bug tracking tools
• Collaborate with developers and architects to understand features and technical implementations
• Conduct regression, integration, and performance testing to ensure stability and scalability
• Drive compliance with QA best practices and continuously improve QA processes, tools, and frameworks

Accountant

• Prepare and maintain financial records, ensuring all financial transactions are properly recorded.
• Review and post daily and monthly journal entries into the financial system.
• Reconcile bank statements and company accounts on a regular basis.
• Assist with audits and ensure compliance with financial regulations and internal controls.
• Manage accounts payable and receivable processes, including invoicing and payment tracking.
• Ensure accurate and timely reporting of financial data.
• Collaborate with internal teams to support financial planning and analysis.