Acutec Global Services LLP

Outside Sales

• Qualify accounts by determining market potential and provides periodic territory sales forecasts.
• Execute and expand assigned customer account plan(s) which is developed in conjunction with management.
• Execute on billing margin initiatives through value added services, marketing programs, and supplier engagement.
• Prospect potential customers, including cold calling and developing leads through referral channels.
• Communicate with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrate the functions and utility of products or services to customers based on their needs.
• Ensure customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintain communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Develop sales/supplier plans to drive account growth and retention while utilizing sales management tools to track and measure progress.
• Develop and grows product knowledge through Wesco and supplier training.
• Develop strong relationships with suppliers, including performing regular joint sales calls.
• Provide quotations directly or in conjunction with sales support team.
• Mentor sales team and communicates relevant information and expectations for optimum customer service.

Senior Representative – Outside Sales

• responsible for developing new prospects and interacting with assigned customers to increase sales and margin of the Company's products and/or services
• participate in customer business planning to understand customer needs
• face-to-face selling and account management activities to meet sales revenue goals
• engage with all levels of the customer’s organization
• develop and deliver sales bids, presentations, proposals and/or product demonstrations
• qualify accounts by determining market potential
• execute and expand assigned customer account plan(s)
• execute on billing margin initiatives through value added services, marketing programs, and supplier engagement
• prospect potential customers, including cold calling
• communicate with customers and leads to identify and understand their product or service needs
• demonstrate the functions and utility of products or services to customers
• ensure customer satisfaction through ongoing communication and relationship management
• maintain communication with existing and previous customers
• develop sales/supplier plans to drive account growth and retention
• mentor sales team and communicates relevant information and expectations for optimum customer service

Operations

• Compile and analyze data on historical sales and trends to forecast future trends.
• Build compelling, interactive, and actionable reporting on top of structured data models that helps in deriving meaningful business insights from large and complex datasets.
• Gather requirements and design performance reports and forecasting reports for the Global Sales teams.
• Gather, publish, and maintain information related to historical, current, and future sales performance.
• Assist in developing sophisticated solutions, Key Performance Indicators (KPIs), and tools to achieve and support the business goals.
• Collaborate on identified ad hoc business problem-solving requests.

Sales Operations Analyst

Inside Sales

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
• Increases orders by suggesting related items, explaining features, and checks customer’s buying history.
• Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
• Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Reports industry trends, competitive pricing and customer feedback to management.

Senior Representative – Outside Sales

Senior Representative – Outside Sales

Sales Operations Analyst

Inside Sales Representative