The Implementation Consultant plans and manages all aspects of Acumatica Cloud ERP implementations.
Working in conjunction with Acumatica partners and resellers, the IC acts as the key advisor, product advocate, and a project implementation resource.
Assist partners with up-front implementation discovery diligence, Project analysis, Scope of work creation, Proposal building, and complex Fit-Gap Analysis.
Support partners by answering challenging application questions, tracking issues that arise during the implementation process and resolving or escalating problems according to company guidelines that may arise.
Analyze, define, and document requirements for data, workflow, logical processes, interfaces with other systems, internal and external checks and controls, and outputs.
Follow established implementation standards.
Assist with the development and implementation of new or improved service delivery strategies and initiatives.
Develop and/or maintain all project documentation and client reporting.
Support solutions by answering application questions, tracking issues, monitoring changes and resolving or escalating problems according to company guidelines.
Assist partners in strategically responding to functional elements of requirements.
Craft, plan, and conduct product and technology presentations for partners and during field events such as conferences, seminars, etc.
Provide user training and documentation on specific solutions to aid business partners in preparing for solution presentations.
Provide feedback and suggested solutions regarding business partner needs, deficiencies, challenges and attitudes.
Assist and mentor new team members as assigned.

Requirements

You have a bachelor’s degree in computer science, Information Technology, Business Technology, Commerce or a related field of study.
You have 5+ years ERP software implementation experience in distribution, supply chain, WMS, financials and/or Inventory.
Experience in Finance and Distribution, including business consulting, project management, proposal writing, engagement planning and Commerce is a plus.
You have accounting understanding; draw T-accounts for analytical uses, know basic accounting concepts – ledgers, sub-ledgers, debits and credits.
You have installation and configuration experience with various Business Application Software (Mid-Market ERP).
Software presentation and demonstration experience.
ERP System Financial and ad-hoc report writing a plus.
Microsoft Office applications and presentation tools.
Experience with Microsoft SQL Server; SQL Server relational database concepts including database schemas and the ability to understand a relational database design.
Willing to work in PST or MT zone.
You are organized and analytical, and able to eliminate implementation obstacles through creative and adaptive approaches.
You have strong presentation skills, can communicate professionally, and can Write reports, business correspondence, professional emails and procedure manuals.
You can read, analyze, and interpret general business and technical information.
You are self-motivated with a proven track record in business software sales and knowledge of technology.
You are comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.

Benefits

Healthcare benefits (medical, dental and vision insurance for you and your dependents)
Employer paid Short-term/Long-term Disability and Basic life insurance
401(k) plan and company match
PTO

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ERP software implementationproject managementproposal writingbusiness consultingaccounting conceptsinstallation and configurationreport writingMicrosoft SQL Serverrelational database designdata analysis

Soft Skills

organizational skillsanalytical skillspresentation skillscommunication skillsproblem-solvingmentoringself-motivatedadaptabilitycollaborationcustomer service