AcuityMD

Analytics Engineer

• Demonstrate, showcase, and explain AcuityMD’s approach to core data, data quality, and algorithms to prospects.
• Articulate how AcuityMD data products contribute to critical functionality and support our business case with prospects.
• Collaborate with prospects and customers to define business requirements related to AcuityMD core data or algorithms.
• Serve as the primary point of contact for prospects on all data-related questions.
• Maintain deep expertise in the functionality, underlying data and business case for all aspects of the AcuityMD platform.
• Collaborate with the sales and product teams to uncover and address business and data challenges in the pre-sales process.
• Collaborate with the implementations team to serve as an subject matter expert for using healthcare data (e.g., medical claims) to drive Targeting strategies.
• Interface with product and product marketing teams to refine messaging and product roadmap.

Data Solutions Engineer

Customer Success Manager

• Drive customer retention and expansion by leading team of CSMs focused on the Strategic segment ($1B+ in revenue)
• Directly manage the Strategic Customer Success team, providing ongoing enablement, coaching, and development, including sharing and shaping Customer Success process, best practices, and strategies
• Engage directly with key customers on Executive Business Reviews (with CSMs) to communicate value provided by AcuityMD
• Provide support for CSMs in at-risk accounts through risk detection/alerting and action plans
• Building hiring plans and recruit, hire and onboard world class CSMs
• Partner closely with sales, product, and services teams to advance AcuityMD’s mission and approach to customer engagement
• Regularly monitor account health and user adoption across a large portfolio of accounts, and report on key performance indicators to Customer Success and broader Commercial team leadership

Senior Director, Customer Success

Solutions Engineer

• Demonstrate, showcase, and explain AcuityMD’s approach to core data, data quality, and algorithms to customers.
• Articulate how AcuityMD data products contribute to critical functionality and support our business case with customers.
• Collaborate with customers to define business requirements related to AcuityMD core data or algorithms.
• Leverage expertise in healthcare data, coding, and data analysis to develop and deliver data solutions for customers.
• Serve as a key point of subject matter expertise for customers and colleagues on data-related questions.
• Maintain deep expertise in the functionality, underlying data, and business case for all aspects of the AcuityMD platform.
• Collaborate with the sales, customer experience, product, and data teams to uncover and address business and data challenges in the customer lifecycle.
• Collaborate with the Professional Services and Customer Success teams to serve as a subject matter expert for using healthcare data to drive targeting strategies.
• Interface with product and product marketing teams to refine messaging and product roadmap.

Data Solutions Architect

Full-stack Engineer

• Own software projects end-to-end and develop across the full stack.
• Design, prototype, iterate, and ship major software features to build out the core web software application and future software product development.
• Write clear and concise software production code in a variety of languages.
• Collaborate closely with software product, design, and other software engineers in product requirements to ensure AcuityMD is building the right thing.
• Scale AcuityMD's product and team, utilize mature software tooling, best practices, engineering processes, and hiring.
• Telecommuting permitted from anywhere in the U.S.

Software Engineer 2, Applications

Accounting Manager

• Own Revenue Recognition: The ASC 606 authority for all contract types — subscription, usage-based, professional services, and enterprise — ensuring accuracy and audit-readiness at all times.
• Define performance obligations at product launch, maintain SSP analyses as the portfolio evolves, and keep a library of audit-ready position papers across all material judgments.
• Own capitalized contract cost accounting end-to-end — policy, amortization, impairment, and period-end close.
• Design controls, workflows, and a tiered contract review framework — materiality thresholds, intake SLAs, and close processes — built to public company standards well ahead of when they're required.
• Establish tiered intake, materiality thresholds, and SLAs that ensure all new and amended contracts receive timely assessment aligned to deal desk timelines.
• Own revenue close — deferred revenue, commission assets, contract reconciliations — and the sub-ledger integration between HubSpot and Rillet, with clear controls from booking to recognition.
• Fast, clear guidance on non-standard terms — modifications, variable fees, side letters — without slowing deals.
• Partner with Sales, RevOps, Legal, and Finance to catch revenue implications early, shape deal structures, and run periodic training that reduces accounting fire drills before they start.

Manager/Sr. Manager, Revenue Accounting

Engineering Manager

• Partner with teams throughout the org and directly deliver product experiences that drive measurable increases in engagement and value realization, in close cross-functional partnership
• Partner closely with Product to define, instrument, and improve engagement funnels and feedback loops
• Build systems that enable intelligent notifications, get high-impact insights to our users, and help managers enable their team on the platform
• Lead experimentation and iteration cycles (A/B testing, behavioral insights, activation flows) to continuously improve our user’s AcuityMD engagement and sales outcomes
• Be a strong voice for technical excellence, a passionate advocate for thoughtful software design, and a mentor and coach who inspires engineers to grow
• Drive initiatives across our engineering team to build and reinforce our culture of expansive ownership, individual autonomy, and constant learning through curiosity
• Contribute meaningfully to the growth of each engineer individually and to the team’s overall operating capability
• Facilitate collaboration with other teams to deliver the best solution for the customer regardless of internal lines of ownership
• Take a leadership role throughout the engineering organization, including in our hiring and onboarding processes

Engineering Manager, Adoption and Value Realization

• Engage with customers to understand their business challenges, technical landscape, and requirements.
• Develop and present tailored AcuityMD solutions that address customer needs and demonstrate the value of the company's products and services.
• Collaborate with the Sales team to develop account strategies and drive the sales process.
• Deliver compelling product demonstrations, proofs of concept, and presentations to showcase the value of AcuityMD solutions.
• Respond to technical inquiries, RFIs, and RFPs with functional and technical solutions.
• Provide feedback to the Product, Engineering, and Marketing teams on customer needs, industry trends, and competitive landscape to drive product innovation and improvements.
• Participate in industry events, webinars, and conferences to build brand awareness and showcase AcuityMD's capabilities.
• Work as a team player by contributing, learning, and sharing new knowledge.
• Up to 25% domestic travel required.

Solutions Engineer – Growth

Performance Marketing

• Run TOFU and mid-funnel nurture programs end-to-end
• Build, manage, and iterate on HubSpot email sequences and workflows for tier 2/3 leads, reactivation campaigns, and signal-based follow-up
• Package ABM and inbound signals into ready-to-run outbound plays for SDRs and AEs
• Target account lists, sequences, messaging triggers — everything Sales needs to move fast on a warm signal
• Monitor MQL-to-pipeline conversion and own the programs that accelerate lead progression
• Stay close to what's being worked, what's stalling, and what needs a new sequence
• Execute general demand gen programs alongside the Senior Campaign Manager — expanding channel coverage and keeping execution moving so ABM strategy stays focused
• Divide and conquer on channel execution so ABM strategy doesn't bottleneck
• Build, QA, and maintain HubSpot workflows, landing pages, and email sequences with documentation
• Track and report on pipeline marketing performance across nurture, PG programs, and sales-activated campaigns — connecting marketing activity back to revenue and surfacing what's working so the team can move faster
• Build playbooks and templates that standardize how Sales activates on marketing signals

Campaign Manager, Pipeline Marketing

Revenue Operations

• Measure team performance and conduct analysis to generate insights across Sales, Customer Success, Marketing, and Professional Services; collaborate cross-functionally to improve business performance.
• Ensure our sales methodologies are fully operationalized and embedded in how we sell. Establish best practices around prospecting, deal qualification, deal stage progression.
• Manage GTM tech stack, including Hubspot, Gong, Showpad, ZoomInfo, LinkedIn, etc. Develop processes to monitor and improve accuracy of data across all platforms and ensure optimal use of each tool.
• Support commercial operations and planning efforts, including Quarterly Business Reviews, weekly team meetings, pipeline reviews, and budgeting process.
• Calculate commissions and bonuses for commercial teams; assist in the design and management of compensation plans.

Revenue Operations Analyst

• Engage with customers to understand their business challenges, technical landscape, and requirements.
• Develop and present tailored AcuityMD solutions that address customer needs and demonstrate the value of the company's products and services.
• Collaborate with the Sales team to develop account strategies and drive the sales process.
• Deliver compelling product demonstrations, proofs of concept, and presentations to showcase the value of AcuityMD solutions.
• Respond to technical inquiries, RFIs, and RFPs with functional and technical solutions.
• Provide feedback to the Product, Engineering, and Marketing teams on customer needs, industry trends, and competitive landscape to drive product innovation and improvements.
• Participate in industry events, webinars, and conferences to build brand awareness and showcase AcuityMD's capabilities.
• Work as a team player by contributing, learning, and sharing new knowledge.
• Up to 25%-30% domestic travel required.

Solutions Engineer – Strategic

• Own revenue forecasting infrastructure and pipeline health analytics. Establish clear KPIs across the funnel and implement reporting that enables proactive decision-making and predictable growth.
• Design, operationalize, and continuously refine scalable sales and post-sale processes. Ensure methodologies are embedded in CRM workflows and that stage definitions, qualification criteria, and inspection rhythms drive accountability and velocity.
• Own and evolve our GTM tech stack (CRM, engagement tools, enrichment platforms, analytics tools, etc.). Ensure systems are integrated, data is accurate, and workflows support scale. Lead major systems enhancements or migrations as needed.
• Lead QBR analytics, board-level reporting inputs, and weekly/monthly performance reviews. Deliver clear, concise insights that highlight risks, opportunities, and recommended actions.
• Act as a strategic thought partner to Commercial leaders. Influence without authority, drive alignment across teams, and proactively identify opportunities to improve efficiency and customer experience.

Senior Revenue Operations Manager

Sales Development Rep

• Build pipeline of qualified leads via outbound opportunity generation.
• Create a fantastic first impression of AcuityMD for potential customers and lay the foundation for long-lasting partnerships.
• Organize, maintain, and prioritize sales leads in our CRM and measure lead conversion and performance against quota.
• Conduct deep customer and market research to tailor pitches to customer-specific needs and use cases.
• Collaborate across internal Sales, Account Management, and Product teams to achieve sales objectives and to deliver product feedback.

Sales Development Representative

Sales

• Achieve near and mid-term customer acquisition and revenue objectives.
• Deeply understand the needs of our customers to create the right playbook, provide leadership to refine the strategic sales approach, and build on the sales process to replicate successes.
• Engage directly with targeted prospects to identify opportunities, participate in all major sales, and close deals for the Strategic Sales Team.
• Build out a world-class sales team by attracting and retaining the best of the best diverse talent.
• Provide driving leadership:
• Lead the creation and evolution of strategies to penetrate the target market and expand the business.
• Develop and present the vision for success to our customers
• Define and reinforce the operating culture through leadership by example.
• Learn and improve the sales infrastructure and motion:
• Be a sales process expert to help refine/implement operational processes and discipline to create a strong sales pipeline/backlog profile.
• Prepare necessary sales execution plans including revenue forecasts, personnel, capital expenditures, and operating costs.
• Be accountable for results:
• Take responsibility for meeting/exceeding agreed-upon sales targets.
• Be present to help close important deals. Structure and negotiate deal terms.
• Establish tangible goals and priorities. Create the focal points for measuring performance.
• Provide sales training and actively mentor the team.
• Contribute to company management:
• Communicate market feedback and product needs to the rest of the organization.
• Sales are part of the fabric of the company. Develop and cultivate essential working relationships between sales, marketing, and engineering.
• Ensure that AcuityMD is consistently delivering to customer needs and expectations.