Actylis

Operations

• Serving as the primary commercial operations advisor to Sales leadership
• Determining service priorities and customer-level fulfillment approaches
• Managing key customer accounts to negotiate service expectations and resolve complex issues
• Owning the full lifecycle of customer orders, ensuring high standards of accuracy
• Partnering with Sales to develop forecast recommendations and translate insights into supply actions
• Providing guidance to fulfillment coordinators and coordinating reliable product delivery
• Ensuring the integrity and accuracy of all ERP data and commercial documentation
• Exercising judgment in validating revenue-impacting transactions and approving shipment releases
• Strategically managing sellable inventory levels to support seasonal demand patterns
• Leading efforts to identify and implement process improvements that enhance order accuracy
• Maintaining strategic visibility of order flow, inventory positions, and delivery schedules
• Resolving high-impact pricing, fulfillment, and service issues

Commercial Operations Analyst

Account Manager

• Outside sales role integral to sales team covering Midwest/Canada personal care/cosmetics
• Generate, qualify, and prospect new Personal Care / Cosmetics opportunities with customers in Midwest / Canada
• Engage with Chemists, Product Development, Procurement and Marketing
• Build customer relationships with contract manufacturers, finished brands and domestic manufacturers to drive Personal Care ingredients
• Develop sales to new and existing customers with expanding product portfolio
• Identify technical needs of R&D and marketing creativity
• Manage Sales CRM pipeline proactively
• Understand territory, accounts, prospects, competitors, and suppliers
• Keep up-to-date on market, industry, and regulatory issues
• Identify and onboard new products and Manufacturers for cosmetics and personal care market
• Strategic negotiation with procurement & supply chain; provide monthly business update to management
• Call/present/travel to direct end users, contract manufacturers and formulary labs; schedule calls/webinars
• Cross sell customers; prospect via internet leads, cold-calling, networking, tradeshows, SCC events
• Work with Product Managers/Sales Reps/Customers/Operations on technical info
• Participate in and plan Personal Care and Cosmetics tradeshows
• 40-60% travel required