Actylis

Business Development Rep

• Managing and growing Actylis’ portfolio at established accounts and develop business with new customers.
• Expanding and advancing Actylis’ pipeline through close collaboration with R&D, business development, purchasing, and operations within assigned customers/region.
• Developing a solid and trusting relationship with existing new customers.
• Generating, qualifying, and prospecting new opportunities within existing and new customers in the territory.
• Completing required monthly face-to-face customer visits and record in CRM.
• Through relationship building, striving to understand implicit and explicit needs of customers and helping translate within the organization to support positive customer experience and close on sales strategies at customer.
• Managing communications between clients and internal teams, including external partners.
• Participating in customer Request for Quote (RFQ) and providing product quotations and pricing.
• Negotiating pricing and contracts with the clients and having a full understanding of profitability per quote.
• Resolving client issues and complaints with the support of other teams within the company: Customer Service, Logistic, Quality.
• Submitting annual territory sales budget per account / territory, maintain accurate forecasts, and manage opportunity pipelines within CRM.
• Completing monthly reporting: understanding monthly YTD sales & GP vs budget, opportunities pipeline status, highlights and lowlights per initiative.
• Completing, updating, and executing the annual territory plan covering key accounts, territory objectives, target accounts and strategies.
• Contributing to Key Account Plans as needed.
• Attending trade shows, industry conferences and local pharma organizations to keep current with industry trends and identify new opportunities.
• TRAVEL: Extensive travel required within territory – minimum 50% of time. Occasional travel outside territory.

Business Development Manager

Customer Support

• Safely transport raw materials from outside the GMP space to the production teams within the GMP area using forklifts, floor jacks, and other tools.
• Remove finished products from the GMP space post packaging, ensuring proper procedures are followed.
• Regularly collect and dispose of waste materials generated from production activities and perform all disposals in compliance with safety and environmental standards and regulations.
• Maintain an adequate inventory of kitted raw material batches and production equipment for Team Leads and their teams, ensuring they can work without interruptions.
• Ensure that gowned personnel do not leave the GMP space to retrieve materials, thus maintaining compliance with GMP regulations.
• Adhere to all safety guidelines and procedures when operating machinery, including forklifts, and roll up manufacturing doors to ensure a safe working environment.
• Work closely with production teams to understand their needs and proactively address supply and equipment requirements on the spot.
• Maintain operation logs and inspections for equipment, work closely with kitting team to ensure accuracy of kitted batches being supplied and prepare any necessary reports that relate to waste management and inventory levels as required.

Business Development Manager

Production Support Specialist