Engineer
Activate Group Limited
full-time
Posted on:
Location Type: Hybrid
Location: Peterborough • United Kingdom
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About the role
- Identify priorities in resourcing of jobs ensuring these are allocated between the engineering team, efficiently and correctly.
- Be proactive in ensuring awareness of current departmental ongoing jobs.
- Use our internal system to ensure all active work jobs are on the correct step.
- Negotiate and settle total loss claims.
- Liaise with repairers and customers with ongoing jobs and queries.
- Support in the management of shared email inbox’s.
- Work with other areas of the business to ensure the needs of the customer are met or exceeded.
- Produce accurate and timely reports for the engineering function.
- Take responsibility of your own workload using our internal systems to ensure a variety of administration tasks are completed accurately and within a timely manner.
- Support the wider team to achieving departmental targets
Requirements
- Excellent Microsoft Skills
- Ability to work collaboratively with a range of business areas
- Ability to take ownership of own workload and prioritise accordingly
- Use initiative to support the wider team ensuring the smooth running of the customer journey
- Ability to communicate effectively to a range of stakeholders
- An in depth understanding of Motor Claims Handling is essential
Benefits
- 33 days holiday, including bank holidays
- Personal health cash plan – claim back the cost of everyday healthcare such as dental and optical check-ups
- Enhanced maternity, paternity, adoption and shared parental pay
- Life assurance at three times your basic salary
- Free breakfasts and fresh fruit
- A birthday surprise for everyone
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft SkillsMotor Claims Handling
Soft Skills
collaborationownershipprioritizationinitiativecommunication